NovaTalks.AI

What is NovaTalks.AI?

NovaTalks.AI is an omnichannel platform for customer care and sales. It is an all-in-one solution that merges social channels into one innovative solution, allowing businesses to be in touch with their customers the way they prefer.

How to use NovaTalks.AI?

To use NovaTalks.AI, businesses can register for a free 7-day trial and then select their desired channels, such as Viber, Instagram, WhatsApp, Facebook Messenger, and more. The platform provides a messenger and online chat widget for the website, offers the opportunity to create personalized chat-bots, and incorporates features like quality reviews, big>

NovaTalks.AI's Core Features

Messenger and online-chat widget for your website

Personalized chat-bots

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Integrated IVR and automated responses

Quality assessment of customer communication

Exchange of media files with customers

Personal client portfolio and chat history

Message templates for quicker support

Segmentation and tagging of incoming requests/messages

Processing of customer inquiries from multiple channels in one dashboard

Automated distribution of chats between agents

NovaTalks.AI's Use Cases

Increasing sales by guiding customers from inquiries to purchase or appointment scheduling

Staying in touch with customers 24/7 and automating message processing

Providing support and care with securely stored and segmented>

NovaTalks.AI Support Email & Customer service contact & Refund contact etc.

Here is the NovaTalks.AI support email for customer service: [email protected] . More Contact, visit the contact us page(https://novatalks.ai/form-feedback)