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Next Section: Notify randomly assigned customer service personnel to prepare for reception
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PHP Workerman Basics and Practice: Instant Messaging Chat System (ThinkPHP6)
Chapter1 Workerman builds Websocket communication service
1-1 The difference and connection between WebSocket and http protocol
1-2 Disadvantages of HTTP polling
1-3 Installation and use of workerman
1-4 workerman builds websocket service
Chapter2 Detailed explanation of customer-customer service instant messaging process
2-1 thinkphp performs project initialization
2-2 Initialize chat window
2-3 Optimize client chat window
2-4 Implement customer service automatic reply messages
2-5 Customer-customer service instant messaging process code analysis
Chapter3 Implement group chat function and scheduled message push
3-1 The principle of Workerman group chat
3-2 Implement online group chat function 01
3-3 Implement online group chat function 02
3-4 Workerman scheduled tasks
Chapter4 Build a backend customer reception management system
4-1 Secondly open the background login page
4-2 Verification code generation and verification
4-3 User login and home page jump
4-4 Middleware session intercepts login
4-5 Backend home page UI design and implementation
4-6 Backend customer reception page design
Chapter5 Customer service assignment and backend customer list acquisition
5-1 Customers go online and customer service is randomly assigned
5-2 Notify randomly assigned customer service personnel to prepare for reception
5-3 Customer sends message to customer service
5-4 Pull the list of customers to be responded to in the background
5-5 Refresh the backend customer list
Chapter6 Customer service offline-customer transfer
6-1 Customer list highlighted
6-2 Handle customer active disconnection
6-3 Customer service offline and reassignment of customers
Chapter7 Improve customer service and customer private chat
7-1 Get customer information in the background
7-2 Dynamically switch chat message boxes for different users
7-3 Backstage customer service message reply
7-4 Chat box optimization ideas and summary
Chapter8 Chat message storage and optimization
8-1 Analysis of storage solutions for IM chat records
8-2 Implement caching of visitor chat records
8-3 Encapsulate curl request function
8-4 Save chat content to data table
8-5 Summary and expansion of instant messaging courses
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