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Years of deleted photos reappearing after upgrading to iOS 17.5? Apple customer service says the company is investigating

WBOY
Release: 2024-05-31 20:46:31
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According to reports on May 16, yesterday, some users have reported that photos that have been deleted for many years have reappeared after updating to the latest iOS17.5 system. The topic "Recovering photos that have been deleted for many years in iOS17.5" has also become a hot search topic. .

升级 iOS 17.5 后已删除多年的照片重新出现?苹果客服称公司正调查According to the Beijing Youth Daily, on May 16, the technical advisory office of Apple Customer Service stated that it had indeed received some related issues reported by users, but Apple was still making further progress regarding the specific reasons. investigation. "If such problems occur after updating and you can delete them again, it means there is no problem." The technical consultant further stated that there is no need to worry about the privacy and security of his own data. Because even if the photos have been uploaded to iCloud, Apple cannot see them. In the next step, Apple will solve related problems through software updates or other push notifications. As of press time, Apple has not officially responded to this issue. Some users speculate that iOS 17.5 may have made changes to the Photos app that require the photo library to be re-indexed, causing this issue, but whether this is the case remains to be confirmed by official news.

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source:ithome.com
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