Eleven shared power bank brands in Shenzhen have joined the self-discipline convention: implementing charging rules and providing at least 5 minutes of free time

According to news from this site on May 16, in March this year, the Shenzhen Consumer Council launched the country’s first self-discipline convention for the shared power bank industry! Seven major mainstream brands, including Jie Dian, Soudian, and Laiding, have signed self-discipline commitments.

The Shenzhen Consumer Council held a press conference yesterday to report on the results of the phased work of supervising the shared power bank industry in the past two months. At the same time, the four shared power bank brands Xiaodian, Wukong Charge, Yuanxiaodian and Xiangxiaodian were also witnessed to sign a self-discipline agreement on site.

So far, the number of brands that have joined the Shenzhen Shared Power Bank Self-Discipline Convention has increased to 11, covering more than 200,000 shared power bank points.

# This site’s inquiry found that Shenzhen launched a self-discipline convention for the shared power bank industry in March this year. At that time, a total of 7 brands participated and promised to express the pricing rules. , unify the length of the free time, unify the billing time unit, set the minimum lending power and improve the efficiency of complaint handling, etc.

Two months later, staff from the Shenzhen Consumer Council randomly inspected 176 shared power bank cabinets in 13 business districts in the city and found that each brand has basically achieved the "four implementations" of the shared power bank industry operations. Behavior modification results are evident.

Implement explicit pricing rules

After scanning the QR code at the counter, the free duration, billing standard, cap price, deposit and other pricing rules will be displayed.

Implementing the "5-minute" free rental time

Basically achieve a free rental time of no less than 5 minutes, 6 brands have a 100% implementation rate, and 1 brand has a 95% implementation rate. We promise to fully implement it as soon as possible .

Implementing the "30-minute" pricing unit

The pricing time unit is basically adjusted to 30 minutes. The implementation rate of 6 brands is 100%, and the current implementation rate of 1 brand is 70 %, promising to speed up its step-by-step implementation.

Implementing "72 hours" efficient complaint handling

The proportion of complaints and settlements of each brand reached 99.44%, an increase of 2.93 percentage points, and the success rate of complaint handling reached 96.06%, an increase of 2.93%. 2.68 percentage points.

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