Are you troubled by JD.com’s third-party seller’s failure to process returns? PHP editor Banana brings you detailed solutions. This article will introduce the reasons why JD third-party sellers do not process returns and guide you step by step to solve the problem. By reading this article, you will learn how to contact the seller, complain to JD customer service, try to get a refund for a new order, and apply for JD intervention to smoothly handle JD returns.
The Jingdong return review time is limited. If the third-party seller does not handle the process until the time is reached, it will automatically pass the review by default. The user can contact the merchant’s customer service to inquire about the situation, fill in the return form and send the goods back to the merchant, and wait for the merchant to receive it. The goods can be refunded.
After the successful cancellation of orders paid online (including orders with cash on delivery using coupons, account balances, JD Card/JD E Card, etc.), JD will provide [Quick Refund for Orders] ] service, JD’s refund processing time limit is as follows:
For JD’s self-operated product orders, please submit an order cancellation application before the goods are shipped out of the warehouse, and the refund review will be completed in 30 minutes.
Submit a cancellation application before the goods are sent to the delivery station, and the system will refund you after the goods are returned from the warehouse.
The above is the detailed content of What should I do if the third-party seller on JD.com does not process the return?_What should I do if the JD.com return is not processed by the third-party seller?. For more information, please follow other related articles on the PHP Chinese website!