What should I do if the scanner cannot be used in Windows 10? How to fix the problem that the scanner cannot be used on the computer

The problem of the printer being unable to scan under Windows 10 system. For many users, the printer is an indispensable device in daily office and home life, and its scanning function is widely recognized. However, since upgrading to Windows 10 system, some users have encountered the problem that the printer cannot scan. In order to help everyone solve this problem, PHP editor Zimo specially compiled the following solutions. Read on to learn more about how to troubleshoot printer scanning issues.

Method 1:

1. First, press the "Win+R" key to open the run window and enter "services.msc" command opens the service interface.

2. Then, in the service interface that opens, find and double-click to open the "Windows Image Acquisition (WIA)" service.

#3. Then, in the pop-up properties window, set the "Startup Type" to "Automatic", start the service status, and then click OK.

Other solutions:

• Check the connection: Make sure the scanner is properly connected to the computer and that the power is on. Check whether the USB or other cables are loose or damaged.
• Update driver: Download and install the latest scanner driver. You can find and download the driver for Windows 10 from the official website of the scanner manufacturer. Restart your computer after installation.
• Check Device Manager: In the Start menu, search for and open "Device Manager". Find the scanner in Device Manager and if any yellow exclamation or question mark signs appear, right-click on the device and select "Update Driver".
• Scanner compatibility mode: Right-click the scanner icon on the desktop and select "Properties". In the Properties window, switch to the Compatibility tab, check "Run this program in compatibility mode" and select the operating system version appropriate for your scanner.
• Reinstall the scanner software: Uninstall and reinstall the software that came with the scanner. First, select "Programs and Features" in the Control Panel, find and uninstall the scanner software. Then restart your computer and follow the included instructions to reinstall the software.

If the above method still does not solve the problem, it is recommended to contact the scanner manufacturer’s technical support team for further help and support,

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