Li Auto Legal Department: Some criminals use refunds as bait to induce users to visit fraudulent websites, and prevention needs to be strengthened

On May 17, 2021, Li Auto’s Legal Department issued an announcement to remind users to be wary of a new type of online fraud. According to user feedback, some criminals used the names of Beijing Ideal Auto Co., Ltd. and the national 12315 platform as bait to induce users to click on and log in to fraudulent websites, thereby committing illegal and criminal acts. The Legal Department of Li Auto reminds users that the company will not proactively require users to refund fees, and the company has no cooperative relationship with the national 12315 platform. When users receive similar messages, they should be alert to fraud and do not click on and log in to fraudulent websites to avoid leakage of personal information and property losses. In response to this kind of online fraud, Li Auto's Legal Department will actively cooperate

Li Auto clearly stated in the statement that all official notifications and information updates from the company will be made through its official website , official customer service hotline, Li Auto App and certified social media platforms for release. If users have any doubts about the information received, they can directly visit the official website of Li Auto or call the official customer service number to verify the information.

According to the editor’s understanding, Li Auto emphasizes that users should not reply to suspicious text messages, click on unknown links, or provide personal bank accounts, passwords, verification codes, etc. to others without verifying with Li Auto officials. Sensitive information to prevent personal information leakage and property damage.

Regarding this kind of fraud by using the name of Li Auto to commit fraud, Li Auto stated that it has taken legal measures and seriously investigated the legal liability for relevant illegal activities. This move not only protects the legitimate rights and interests of consumers, but also reflects the great importance Li Auto attaches to the protection of user rights and interests.

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