1688 Complaints and Reports Where to make complaints?

When you use 1688 Alibaba, it is inevitable to encounter problems. In order to protect your rights and interests, 1688 provides a complaint and reporting mechanism so that you can easily report problems to the platform and safeguard your legitimate interests. PHP editor Banana has carefully prepared this article to guide you step by step through the complaint reporting process. Whether you encounter product quality problems, seller violations, or other disputes, you can use this article to learn how to effectively complain and report and safeguard your legitimate rights and interests.

1688 Complaint reporting step process

1. First open the [Alibaba app] on your mobile phone and enter the Alibaba app main page.

#2. Find [My] in the interface and click to enter the personal center. Find [Service Center] in the personal center and open it.

#3. After entering the Aniu Procurement Assistant page, click [Transaction Complaint] below.

#4. Select the [item] you want to complain about in the list of purchased items.

#5. On the confirmation to send page, click [Confirm].

#6. After sending it to [Aniu Procurement Assistant], start the complaint.

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