Question: EZVIZ Cloud video surveillance equipment cannot be added? If you are having trouble trying to add EZVIZ Cloud video surveillance equipment, please continue reading this article. This article will introduce in detail how to add EZVIZ Cloud video surveillance equipment. It is carefully organized by the editor of PHP Chinese website and will guide you step by step to solve the problem. This article will provide you with clear and easy-to-understand instructions to help you easily add EZVIZ Cloud video surveillance equipment.
Check whether the surveillance camera or video head connects the picture machine to the network and whether it is normal. If not, check the network cable, IP address, subnet mask, gateway and other information. You can set it to automatically obtain it.
2. Adjust the DNS in the IP address of the video recorder to the same address as the gateway.
3. If it still doesn’t work after adjustment, call your broadband operator to ask what the DNS is and then add it.
4. Confirm the uplink bandwidth of your broadband and the downlink bandwidth of your mobile phone to see if the bandwidth is too small.
5. If the above methods do not work, it is recommended to call Hikvision customer service and ask for the equipment upgrade package for upgrade or consultation.
Add device method:
1. Read and agree to the software instructions.
#2. Click "Add Device".
3. Matching can be completed by scanning the purchased fluorite equipment.
Notes:
1. When using EZVIZ Cloud Video to add a device, be sure to follow the prompts. Perform operations.
2. If you don’t know how to operate, be sure to contact professional personnel for processing as soon as possible.
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