What's the matter with noise in Tencent meetings (solutions to noise in Tencent meetings)

Troubled by noise in Tencent meetings? don’t worry! During Tencent Conference video conferencing, noise nuisance can be described as a headache. It is urgent to solve this problem, otherwise the meeting will not proceed smoothly. The editor of PHP Chinese website has already gained insight into this dilemma, conducted in-depth research, and brought you detailed solutions. Come explore with the editor, say goodbye to noise worries, and make meetings efficient and smooth!

Solutions to noise in Tencent meetings

Noise in meetings can be roughly expressed in the following three scenarios:

1. All or most participants hear noise.

This scenario may be that someone’s microphone (telephone) in the online meeting has collected noise. Specifically, the following methods can be used to troubleshoot:

The host checks the noise notification report. If there is someone If a participant is noisy, the microphone will be banned and the participant will be reminded to conduct self-examination.

Participants whose microphones are banned due to noise should first determine whether the environment they are in is really noisy. They can use the "Detect Microphone" function in the audio settings through Tencent Meeting to conduct a self-test on microphone quality and noisy environment. If the environment is really noisy, you can change the membership location to a quiet place. If it is inconvenient to change the location, you should try to use a headset to join the meeting and lower the microphone collection volume.

After ruling out the possibility of a noisy environment, if the noise still exists, it is also necessary to rule out microphone quality problems that cause collection errors. If possible, you can try to change the microphone. For example, you can try to switch the headset and the microphone that comes with the terminal device to see if the noise is there. eliminate.

If noise occurs but no noise is reported, it is most likely a network connection problem.

　　2. No other participants heard the noise, only the specific person heard it.

If no other participants hear the noise but only a specific person hears it, it is likely that the specific person’s phone or speaker is causing the noise. Please refer to the following measures to troubleshoot the noise problem. First, check whether other playback software, such as music players, other voice chat tools, etc., are opened in the background of the device, and close these software.

Secondly, check whether the playback volume and device are normal through the "Detect Speaker" function in the audio settings in Tencent Conference. First adjust the playback volume to the normal volume. If the playback sound is abnormal at this time, there is a problem with the playback device (speaker or sound card). It is recommended to replace the problem playback device, for example, switch the external headset.

If the test playback sound is normal, but the conference call sound has lagging, fast forwarding, slow playback, etc., it is basically certain that there is a problem with the downlink network. In this case, you can refer to the steps to solve problem 7. 3. Some participants heard noise, while some participants did not hear noise.

Some participants hear noise, and some participants cannot hear noise. It is most likely that multiple participants have the scenario of "only one person hearing noise" at the same time. The host can prompt that noise is heard. Participants should check themselves according to the steps described in "Item 2: Only one person heard the noise".

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