The mobile phone cannot access the Internet when connected to WiFi, but the computer can access the Internet (the computer can connect to the Internet, and the mobile phone cannot access the Internet when connected to WiFi)

It’s crazy when your phone is connected to Wi-Fi but cannot access the Internet, but your computer can access the Internet normally. PHP editor Apple will analyze this common problem for you today and provide solutions. If you have encountered such a problem, you may wish to continue reading the details below to find out the source of the problem and solve it.

1. The computer can connect to the Internet but the mobile phone cannot connect to the wifi

If the mobile phone cannot connect to the wireless network, please respond to the following common situations and try the operation:

1. If it could be connected before, it cannot be connected now : 1) Turn off the wireless network and try to search again; 2) Check whether the entered wireless network password is correct.

2. If you cannot connect for the first time or cannot connect to a public wireless network: Confirm whether the connections of other devices under the same wireless network are normal and whether the wireless network has set connection restrictions.

3. If you cannot connect to a wireless network with a Chinese name: Due to device compatibility issues, some wireless networks with Chinese names or special symbols may not be able to connect. It is recommended to change the wireless network name to English.

4. If the search cannot be found, an error is reported, or a timeout occurs: Please check whether the router connection is normal (the modem cannot be connected), shut down the phone and router, restart them, and then try to connect again.

5. If none of the above operations work, it is recommended to back up important data (contacts, text messages, photos, etc.) and try restoring factory settings. If the problem persists, please bring your purchase invoice, repair card and machine to the mobile phone service center for inspection.

2. The mobile phone can access the Internet when connected to wifi, but the computer cannot access the Internet

Method 1:

1. First open the control panel and open "View Network Status and Tasks".

2. Open "Change Adapter Settings" on the left side of the interface.

3. Right-click the current Ethernet, select "Disable", and then "Enable".

Method 2:

1. Continuing from the above, right-click the current Ethernet and select "Properties".

2. Double-click TCP/IPv4 and check Obtain IP address automatically and Obtain DNS server address automatically.

3. What’s wrong when the mobile phone can’t connect to wifi but the computer can?

1. Turn on the wireless signal of the wireless router and ensure that the router’s network function is normal. The router connection password is more than 8 digits.

　2. Confirm whether the signal transmitted by the router is a signal supported by the mobile phone (802.11a/b/g/n). 3. Refer to the router manual or contact the router customer service to check and confirm whether the router settings are correct. 4. Restart your phone and router. 5. Use other devices to connect to the router to see if it is normal, or try another router. 6. If you have been able to connect to other wireless devices before, but cannot connect to the current wireless device, it is recommended that you "forget" the previous wireless device settings, then search for a new wireless device and re-enter the password to connect.

4. The computer cannot access the Internet when connected to wifi, but the mobile phone can access the Internet

There are many reasons why the computer cannot access the Internet, but what is the reason why the mobile phone can access the Internet but the computer cannot access the Internet under the same wireless network?

Problems on the computer side

1 If the mobile phone can connect to the wireless network, it means that the network must be normal. The problem lies in the computer. Focus on solving the problem on the computer side. Don’t look in the wrong direction.

Computer DNS configuration problem

2 The reason why the computer cannot access the Internet is basically caused by DNS errors. Here you can use the repair tool that comes with Windows to repair it first. If it fails, you need to manually modify the DNS.

1. Open the Network and Sharing Center on your computer.

2. Click [Troubleshooting] on the page.

3. Click [Internet Connection].

4. Click [Next] and wait for the network to be repaired.

Modify computer DNS

3 Return to the [Network and Sharing Center] interface in the second step, find [Change Adapter Settings] on the left and click it.

4Local Area Connection Properties

Find [Local Area Connection] in the network connection interface (see how the computer is connected to the Internet) and right-click the mouse and click [Properties].

5Select Internet Protocol

Find [Internet Protocol Version 4] in the local connection properties and select it, click [Properties] below

6

Automatically obtain DNS

Find [DNS] in the next interface, Click [Obtain DNS server address automatically], select it and click [OK].

5. The mobile phone can connect to WiFi but the computer cannot access the Internet

The reasons why the mobile phone cannot connect to WiFi but cannot access the Internet are:

1. There is a problem with the WiFi itself. Maybe the WiFi is not connected properly, resulting in the inability to access the Internet;

2. Router problem, The router may be overheated or damaged;

3. The broadband may be in arrears, resulting in the inability to access the Internet;

4. The WiFi name contains Chinese characters, causing some mobile phones to be unable to connect to the Internet;

5. There may be a problem with the mobile phone system. There may be a problem with the system, resulting in I am connected to WiFi but cannot access the Internet. Since the mobile phone can connect to WIFI, the most likely reason is that your IP is wrong and it is not automatically assigned to an IP. It shows that it is restricted or has no connection! First, right-click on the local connection, properties, find the interest protocol (tcp/ip), double-click to select open using the following IPO, and change the IP inside.

(Usually 192.168.1.XX subnet, mask: 255.255.255.0, gateway: 192.168.1.1 preferred DNS) If you know it, write it down, if you don’t know, leave it as 192.168.1.1 as a backup.

Most routing configurations are also similar to 192.168.0.1 or others! Next, if the wireless password is incorrect, there are many routers that can connect but cannot access the Internet if the password is incorrect. Step 1. Check the router settings. Open the browser of the computer connected to the current wireless router, enter 192.168.1.1 in the address bar (some routers are 192.168.0.1, check the bottom label of the router to find out), and log in to the web configuration interface of the current router. , the user name and password are both admin by default. 2. Under the network settings of the router, first find the WAN port setting options of the router. Correctly setting the "type" here is the key to the problem.

There are two commonly used types: PPPoE and DHCP.

Choose this according to your own situation.

If it is home ADSL dial-up Internet access, choose PPPoE; if it is residential broadband or a hotel with a direct network interface available, choose DHCP 3. If it is DHCP, there is no need to make other settings, the router will automatically obtain the corresponding network settings.

If you choose PPPoE, you need to fill in the correct username and password. These are provided by network service providers, such as China Telecom. If you forget your password, you can call 10,000 for manual consultation. 4. Next, check the LAN port settings of the router. The settings of different brands are actually similar. The most important thing is to turn on the DHCP function, so as to ensure that the router can assign an IP address to the device when it is connected to the LAN port or WiFi. The IP address range assigned by DHCP must be consistent with that of the router. The IP address is in the same network segment, such as 192.168.1.X 5. Finally, check the security settings of the router.

Check whether some security policies that restrict MAC or IP address connections, or corresponding speed limiting policies, are enabled. If yes, turn them off. Otherwise, only devices with specific MAC or IP addresses can connect. Step 2. Check the phone settings Open the phone settings and select "Wi-Fi". Then, when you see the wifi signal you are currently connected to, click the small blue circle arrow on the far right and click "Ignore this network".

Then, the phone’s wifi connection will be disconnected. In this way, when you click to connect to the signal source again, the phone will not automatically connect. Instead, you will have to re-enter the connected wifi password. In other words, the phone will recognize it again. This network can achieve the effect of clearing the original network configuration. Of course, if you want to clear it more thoroughly, you can open Settings --- General --- Restore and select "Restore Network Settings".

In this way, the device will restart. After the restart, all previously connected networks will not be saved, but will be recognized as new networks. You need to enter the wifi password to connect. Having a signal does not necessarily mean that you are connected to the Internet. In fact, as long as the wireless router is turned on Once the power is turned on, it can be detected and connected by a smartphone or laptop, so even if you are not connected to a broadband network cable, you can still connect to a wireless router.

But this only means that the connection between the two is successful and you cannot access the Internet. It means that your wireless router is not connected to the Internet at all. It is because the settings of your wireless router are incorrect, causing the wireless router to be unable to connect to the Internet normally.

6. The mobile phone can access the Internet when connected to wifi, but the computer cannot access the Internet

1) If it is a problem with the router, if it used to work, it cannot be used temporarily. My own practice is to cut off the power of the router and plug it in, etc. Will take a look. Once you have it, just restore the factory settings and it will be ready to use from the new settings (this is provided that the physical connection is correct). If you still can't solve it, it is recommended to call the customer service of the router. They have online guidance by phone. I encountered a problem that I couldn't solve myself. It is very useful to consult their suggestions. They will give you the correct settings or operations. suggested.

2) If it is a problem with the broadband itself, first directly connect the broadband network cable to test. If it is a problem with the broadband, contact the broadband customer service to solve it.

3) If it is caused by a system problem, it is recommended to restore the system or reinstall it. How to use the system restore that comes with the system: System restore that comes with the system: "Start"/"Programs"/"Accessories"/"System Tools"/"System Restore", click "Restore my computer to an earlier "Time", click Next, you will see a dark date on the date page, which is the restore point. After you select it, click Next to restore (Win78 restore system, right-click the computer and select Properties, select System Protection on the right , system restore, just follow the steps. If there is restore software, you can also use software to restore the system).

4) If you turn off the wireless switch, just turn it on. If you use software to connect wirelessly, it is normal that the software is not easy to use and often causes problems. If there is no better way, use a router.

5) If you have any questions, please ask me.

6) Just because a mobile phone can access the Internet does not necessarily mean that a computer can access the Internet. Let’s make an analogy: if one computer is online and one computer is shut down and turned on, it may not be able to access the Internet, but it will not affect the other computer’s Internet access. What is said here is Problems that occur when using a router to access the Internet.

7. The mobile phone can access the Internet but the computer cannot

If the mobile phone shows that it is connected to the wireless network, but still cannot access the Internet, we recommend:

1. Turn off the phone and restart it, reset the router, and then reconnect to the wireless network.

2. Please confirm the transmission bandwidth of the router (the bandwidth supported by a router that supports 802.11n is 40mhz, it is recommended to set it to 20mhz), and confirm again whether the router network is normal.

3. Confirm whether IP address filtering/MAC address filtering is set up in the router.

4. If you still cannot access the Internet via WLAN, it is recommended to try using the static IP method: Settings--WLAN-select a wireless hotspot-show advanced options-tick-slide down the screen-IP settings-static-IP address/gateway.

5. Try connecting to other routers.

6. Back up important data on the phone and try to restore it to factory settings. If the problem persists, it is recommended to bring the purchase invoice, three-guarantee voucher and phone to the service center for testing by an engineer.

The above is the detailed content of The mobile phone cannot access the Internet when connected to WiFi, but the computer can access the Internet (the computer can connect to the Internet, and the mobile phone cannot access the Internet when connected to WiFi). For more information, please follow other related articles on the PHP Chinese website!