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Will the warranty be void if the sticker is torn off? US FTC has issued warnings to ASRock, Zotac and Gigabyte

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Release: 2024-07-12 02:04:21
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News from this site on July 4th. You may have seen the "warranty mark, invalid if removed" stickers affixed to the screw holes of electronic products. The U.S. Federal Trade Commission (FTC) is now reminding ASRock, Gigabyte and Zotac: such stickers The regulations are actually illegal policies.

撕毁贴纸则保修失效?美国 FTC 已向华擎、索泰和技嘉发出警告

▲ In addition to the warning letters received by Zotac, air purifier developers Aeris Health, Blueair, Medify Air and Oransi, as well as treadmill company InMovement, were also cited for some of their illegal warranty provisions. Got warned.

撕毁贴纸则保修失效?美国 FTC 已向华擎、索泰和技嘉发出警告

▲ The law cited by the U.S. Federal Trade Commission in the warning letter received by ASRock is not the "right to repair" laws of various states, but the federal "Magnuson-Moss Warranty Act (MMWA)." The purpose of this bill is to prevent manufacturers from using misleading statements to evade warranty responsibilities.
The Federal Trade Commission stated: “The Warranty Act prohibits a warranty provider of a consumer product worth more than $5 from tying its written warranty terms to a consumer’s use of any specified brand, trademark, or company name for goods or services (such as repair services) unless : (1) The warranty terms state that the goods or services will be provided to consumers free of charge, or (2) the warranty provider has obtained an exemption from the Commission. "
The FTC also emphasized that they have informed each manufacturer and will do so in a month. Review again. "Investigators of the Federal Trade Commission have copied and saved the relevant webpage content, and we will review your company's written warranty and promotional materials after 30 days."
Inquiries on this site found that the Federal Trade Commission also issued a warning due to the same issue in 2018 Through the game console divisions of Nintendo, Sony and Microsoft, as well as Asus, Acer and Hyundai Motor Co. Later, it took less than two months for Nintendo, Sony and Hyundai Motor to update their relevant policies.

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source:ithome.com
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