Where can NetEase refund minors? Share NetEase game refund methods for minors

How to receive refunds for minors in NetEase Games NetEase Games has launched a refund service for minors to protect children’s online safety. However, one important question that parents are concerned about is: To which account will the refund be credited? PHP editor Baicao brings you detailed answers, please continue reading the article below for complete information.

Where can NetEase refund minors?

- Where can NetEase refund minors?

After submitting the refund application, wait for review and processing by the game customer service.

Normally, the game customer service will process the refund within 3-5 working days.

If the refund is successful, the game will return the refund amount to the original payment account.

1. For payment (such as WeChat payment, Alipay, etc.), the refund will be returned to the account of the payment channel.

2. If NetEase’s own payment method is used, the refund amount will be returned to the user’s NetEase account balance.

3. If the refund fails, you can contact customer service to learn the specific reasons and resubmit the application.

-Refund method:

Step 1: Open WeChat and search for NetEase Parent Care Platform.

Step 2: Click Refund Application and select the refund account type.

Step 3: Select the refund product, fill in the refund account number, appeal the refund amount, and click Next.

Step 4: Click OK and wait for the review to be completed.

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