Eureka exchange recharge network abnormality

European exchange’s recharge network is abnormal due to network congestion, system upgrades or on-chain congestion, resulting in users being unable to recharge normally. Abnormalities will prolong the recharge time and may cause recharge failure or delayed payment. Oyi is upgrading the network, optimizing processes and coordinating blockchain to solve problems. Users are advised to avoid recharging during peak hours, recharge in batches and pay attention to official announcements. If you encounter recharge issues, please contact customer service.

The recharge network of Ouyi Exchange is abnormal

The recharge network of Ouyi Exchange is abnormal, causing users to be unable to recharge funds normally.

Cause

The reasons for this exception may be:

• Network congestion: The surge in platform users or other external factors causes excessive network traffic, affecting the recharge service.
• System upgrade: The platform is undergoing system maintenance or upgrade, resulting in the temporary closure of the recharge channel.
• On-chain congestion: The blockchain network involved in recharge is congested, which affects the speed of transaction confirmation.

Impact

Recharge network anomalies will cause the following impacts:

• Users cannot recharge funds in time, affecting transactions and investments.
• The recharge time is extended and users may need to wait longer to complete the recharge.
• There may be cases where the recharge fails or the payment is delayed.

Solution

European Exchange is actively taking measures to solve the problem, including:

• Upgrading network capacity and improving processing speed.
• Optimize the recharge process and shorten the recharge time.
• Coordinate with the blockchain network to alleviate on-chain congestion.

Recommendations

During the recharge network abnormality, users are advised to take the following measures:

• Avoid recharging during peak hours.
• Recharge in batches to reduce the failure rate caused by network congestion.
• Pay attention to Ouyi’s official announcements in a timely manner to get the latest progress information.
• If the recharge fails or is delayed, please contact Ouyi customer service for assistance.

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