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Coinbase Not Working? Here\'s How to Fix the Mobile App and Website Issues

Jul 15, 2024 pm 04:59 PM

Coinbase is the 2nd largest crypto exchange in the market, allowing users to trade, purchase, sell, receive, and send crypto seamlessly and through a highly user-friendly platform.

Coinbase Not Working? Here's How to Fix the Mobile App and Website Issues

Coinbase is one of the largest and most popular cryptocurrency exchanges in the world, offering a wide range of services to its users. However, even Coinbase can sometimes experience issues that can prevent its app or website from working properly.

There are a number of potential reasons why Coinbase may not be working, including:

* An outdated version of the Coinbase app or your device's operating system

* A poor internet connection

* High traffic on the Coinbase network

* Server issues or scheduled maintenance

If you are experiencing problems with Coinbase, there are a few things you can do to try and fix the issue:

* Update your Coinbase app and your device's operating system to the latest versions

* Troubleshoot your internet connection to ensure that you have a strong and stable connection

* If the Coinbase network is experiencing high traffic, try waiting a while before attempting to use the exchange again

* Contact Coinbase's support team if the issue persists or if you suspect that there may be a server issue

Here are some additional details on each of these potential issues and how to resolve them:

Outdated App/Device – Update Your Device and App

If your device or app is outdated, the only thing you have to do is update it. Depending on your situation, you will need to update your phone's operating system, the Coinbase app, or both.

To update your device's system, you will need to access the settings and look for new updates that are available. Enable them and wait for your mobile device to be updated.

To update the Coinbase app, go to your app store, search for Coinbase, and tap on the “Update” button. You can also find the update option by going to the updates page, where you might notice that more apps need to be updated.

Poor Connection – Troubleshoot Your Internet Connection

If your internet connection does not work as you would like, you can start by checking where the problem is. In some cases, your device might offer such information. If not, first check the internet connection on your device.

If it looks like you are connected to the internet, you can go on and restart your router and modem. Sometimes, this can help restore your internet connection. Then, you can also try to evaluate the software problems, check your signal range, or even try a different browser, as the problem might come from the browser instead of the internet connection. After all, web browsers can also have bugs, right?

High Traffic – Wait for the Network to Recover

Frankly, there is not so much you can do when the network is too crowded. Usually, all you can do is wait for the network to have reduced traffic.

The good thing is that if you wait, you will also trade crypto with lower fees. Network fees increase significantly when the network is crowded. Just wait until the Coinbase status improves, and things will sort out nicely.

Server Issues or Scheduled Maintenance- Contact Coinbase Support

When Coinbase has scheduled maintenance, it usually announces some days in advance and advises users to complete their crypto-related actions before or after the maintenance.

In this case, you can wait or contact Coinbase's support team to learn more about the maintenance process and how long it takes. Usually, it should not take more than a few hours or a night.

Other Options

In case Coinbase still does not work after trying the things we mentioned above, Coinbase’s official support page offers some more options:

* Clear the Coinbase app's cache and data

* Reinstall the Coinbase app

* Try accessing Coinbase from a different device or browser

* Contact Coinbase's support team for further assistance

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