Are all train tickets refundable for free? Railway 12306: It is a marketing hype for a certain platform to attract new members.

Relevant regulations on train ticket refund fees

Current train ticket refund fee regulations

1. No refund fee will be charged for refunds more than 8 days (inclusive) before departure;
2. 48 days before the departure time of the ticket station If it is more than 24 hours but less than 48 hours before the departure time of the ticket station, a refund fee of 10% of the fare will be charged;
3. The departure time of the ticket station is If less than 24 hours before departure, a refund fee of 20% of the ticket price will be charged.

The reason for the tiered collection of refund fees

Guide passengers who cancel their trips after purchasing tickets to refund their tickets as soon as possible to release transportation resources;

• Prevent malicious hoarding of tickets and arbitrary occupation of ticket resources;
• Ensure fair distribution of transportation resources Provided to passengers with actual needs.

12306 official ticket sales channel

The railway 12306 website (including mobile client) is the only official online train ticket sales platform of China Railway;

• has not authorized any third-party platform to sell train tickets or handle refund services.

Remind passengers

Purchasing or refunding tickets through third-party platforms involves risks such as personal information leakage and unsuccessful refunds;

• Please purchase tickets through official railway channels and look for the 12306 official website www.12306.cn and "Railway 12306" official app;
• Confirm that the payee of the ticket is "China Railway Network Co., Ltd." when paying.

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