Home web3.0 How long does it take for the risk control of Eureka Exchange to be lifted?

How long does it take for the risk control of Eureka Exchange to be lifted?

Jul 16, 2024 am 11:36 AM
exchange EuroExchange

European exchange risk control release time varies by type and reason: Mild risk control: Minutes to hours Moderate risk control: One day to a week Severe risk control: Weeks or months Involving freezing or locking: Release time If you are not sure, you need to contact customer service

How long does it take for the risk control of Eureka Exchange to be lifted?

European Exchange’s risk control lifting time

EuroExchange’s risk control lifting time. The specific length of time depends on the type and reason of risk control.

Regular risk control lifting time:

  • Minor risk control (such as incorrect password entry): usually lifted within a few minutes to a few hours.
  • Medium risk control (such as frequent transactions, large transfers): usually lifted within one day to a week.

Serious risk control lifting time:

  • Risk controls involving money laundering or illegal activities: may take longer (weeks or months) to investigate and lift.
  • Account frozen or locked: You may need to contact customer service and provide relevant supporting documents, and the time to unlock is uncertain.

How to speed up the lifting of risk control:

  • Contact Ouyi customer service as soon as possible and provide relevant supporting documents.
  • Cooperate with the Ouyi risk control team’s investigation.
  • Provide detailed and true explanations of the reasons for triggering risk control.

Other notes:

  • The risk control lifting time may vary depending on the case.
  • During the risk control period, your account may be restricted from certain operations, such as transactions or withdrawals.
  • It is recommended to conduct compliant transactions on Eureka Exchange to avoid triggering risk control.

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