B2Core iOS v1.24 Unveils a Services Section, Integrates Zendesk, and Offers Upgraded IB Module Reports

B2Broker’s team remains committed to advancing the mobile version of B2Core, providing clients with a top-tier CRM experience on iOS. The latest update, B2Core iOS v1.24, introduces significant enhancements, expanding the app’s capabilities.

CRM solution provider B2Broker continues to enhance its mobile application, B2Core iOS, with the latest update introducing several key enhancements to improve the user experience for clients.

The latest version, B2Core iOS v1.24, includes the addition of a "Services" section, integration with Zendesk, and upgraded IB Module reports, among other updates.

Here's a closer look at the new features:

Unified Services Section: Centralized Access

A new Services menu has been added to the B2Core iOS app, providing centralized access to supported services such as Trading, Finances, Helpdesk, and IB.

This section allows users to quickly navigate between these services and customize the widget order to suit their preferences using a drag-and-drop feature. The section also provides a preview of upcoming services.

Zendesk Integration

Following its implementation in the web version of B2Core, customer service platform Zendesk has now been integrated into the iOS app.

This integration enables users to access ticketing, live chat, and AI tools to enhance their interactions with the B2Broker support team. The Helpdesk feature is accessible via the Profile section, allowing users to connect to Zendesk without any additional authorization.

Comprehensive IB Activity and Reward Reports

The IB Room in B2Core iOS now includes a Clients section, expanding the functionality of the previously introduced IB module.

Here, users can view detailed reports on Direct and Sub-IB clients registered through their referral links, including their total trading volumes and the rewards earned.

Moreover, the IB Room now provides thorough reports on the rewards deposited into users' wallets, with each transaction's details accessible at a single tap. This feature offers users complete control over their earnings and helps them manage their rewards more efficiently. The Rewards section is located at the bottom of the IB module.

Final Thoughts

The B2Core team is continuously working on improving the mobile platform to enhance the user experience for clients.

Future updates will introduce savings modules, bonuses, and more, aiming to align the mobile app with the web version and ensure that clients can access all essential functionalities on any device.

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