Alibaba’s “Safe-Safe Purchase” service fee: Facilitating transaction security and service upgrades In order to improve the security and service quality of e-commerce transactions, Alibaba has launched a service called “Safe-Safe Purchase”. This service encourages merchants to provide better services and create a safer and more efficient shopping environment for consumers by charging software service fees. PHP editor Banana deeply discussed the design principles of the "Safe Purchase" service fee and its significance to the e-commerce industry. The following article will introduce in detail: The composition and collection method of the "Safe-Safe Purchase" service fee The incentive mechanism behind the fee design The impact of the "Safe-Safe Purchase" service on consumers and merchants The inspiration of this move on the development of the e-commerce industry
1688 Safe Shopping service fee is a transaction fee paid by merchants through the Safe Shopping service in order to provide higher standard service commitments and comprehensive protection to buyers.
1. Service content and charging standards
Full-link guarantee: Safe Purchase·Spot Version provides safe and efficient transactions for both buyers and sellers through pre-sales purchase, in-sale contract fulfillment and worry-free after-sales full-link special service products Assure.
Charging standard: Anxingou charges a software service fee based on the transaction amount. The rate is 1.2% of the single order amount (excluding shipping costs). The capped fee is 50,000 yuan. The excess amount will not be charged.
2. Buyers’ rights and protections
Late shipment must be compensated guarantee: If the buyer encounters a delay in delivery, he can enjoy the late shipment guarantee, which greatly enhances the buyer’s trust in the seller.
Free shipping insurance: Anxingou provides buyers with shipping insurance, so that they can receive part of the shipping cost when returning goods, further reducing the buyer's shopping risk.
3. Seller Rights and Advantages
Exclusive traffic support: Merchants who join Anxingou can get the opportunity for search priority display, as well as the exclusive service design of Anxingou’s exclusive search targets and product details pages to increase the exposure of products.
Improved credit accumulation: Through the accumulation of transaction data and contract performance credit accumulation through Anxingou, merchants can more easily win the trust of buyers and obtain more inquiries and order opportunities.
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