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The Ouyi wallet address is wrong for withdrawal.

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Release: 2024-07-19 17:30:00
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When the Ouyi wallet address is wrong for withdrawal, you need to contact customer service immediately to freeze the funds, explain the situation, and provide relevant evidence. The customer service team will investigate the matter and processing time will vary depending on the situation. To avoid mistakes, check accuracy when entering addresses, copy and paste addresses to avoid hand-typing errors, and consider using a compatible wallet to verify addresses.

The Ouyi wallet address is wrong for withdrawal.

What should I do if my wallet address for withdrawal is wrong?

Question: What should I do if my Ouyi wallet address is wrong for withdrawal?

Answer: The withdrawal error of Ouyi wallet address is an emergency situation, and the following steps need to be taken immediately:

1. Contact Ouyi customer service

  • Contact Ouyi customer service as soon as possible and explain the situation.
  • Provide wrong withdrawal address and correct withdrawal address.
  • Provide relevant evidence, such as screenshots of transaction records.

2. Freeze funds

  • Request OYI customer service to freeze the funds that were withdrawn by mistake.
  • This will prevent funds from being transferred out.

3. Waiting for processing

  • OUYI customer service team will investigate the matter.
  • Processing time may vary depending on the complexity of the situation.

Tips to avoid incorrect withdrawals:

  • Always check carefully when entering your withdrawal address.
  • Copy and paste addresses to avoid manual typing errors.
  • Double check whether the withdrawal address matches the target wallet address.
  • Consider using a compatible wallet that can automatically verify addresses.

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