Cannot receive verification code when logging in with okx

The reasons why you cannot receive the verification code when logging into OKX include: network problems, mobile phone settings problems, SMS service interruption, busy server and verification code request restrictions. The solutions are: wait to try again, switch networks, and contact customer service.

OKX login cannot receive verification code

Why can’t I receive OKX login verification code?

There are many reasons for not receiving the OKX login verification code, the following are common reasons:

Network problems

• Check whether your Internet connection is stable.
• Try switching to a different network (for example, to Wi-Fi or mobile data).

Mobile phone setting issues

• Make sure your mobile phone number is consistent with the number you used when registering with OKX.
• Confirm that the text messaging function on your phone is turned on.
• Check if there are any firewalls or SMS blockers blocking receiving the verification code.

Other reasons

• The SMS service may be temporarily interrupted.
• OKX servers may be temporarily busy.
• Your phone may have exceeded the verification code request limit.

How to solve it?

• Wait for some time and try again.
• Try using a different network or device to receive the verification code.
• Contact OKX customer service for help.

Tip

• If you still don't receive the verification code after multiple attempts, please do not request verification codes in rapid succession as this may trigger the security mechanism and cause your account to be locked.
• Please contact customer service through the official channels provided by OKX and beware of phishing websites and scams.

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