The reasons why OKEx cannot be installed include: device incompatibility, insufficient storage space, unstable network connection, app store restrictions, anti-virus software blocking, damaged installation files and old versions installed.
OKEx cannot be installed
Question: Why can’t I install OKEx?
Answer: Failure to install OKEx may occur for a variety of reasons, including:
1. Device incompatibility
- The OKEx app requires Android 8.0 and above or iOS 12.0 and above to install. Make sure your device meets these requirements.
2. Insufficient storage space
- The OKEx application requires approximately 100MB of storage space. Check if your device has enough storage space, if not, delete unnecessary files or apps.
3. Unstable network connection
- Make sure you have a stable internet connection when downloading and installing the app.
4. App Store Restrictions
- In some countries/regions, the OKEx app may be restricted in the app store due to local regulations. In this case, you need to download the application directly from OKEx’s official website.
5. Antivirus software blocking
- Sometimes, antivirus software may block application installation. Try temporarily disabling your antivirus software and retry the installation.
6. Corrupted Installation Files
- If the installation files are corrupted, the application cannot be installed successfully. Try to re-download the installation file from OKEx’s official website.
7. Old version installed
- Make sure you are trying to install the latest version of the OKEx app. Older versions may be incompatible or have issues with your device.
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