To cancel your OKEx account, please follow the steps below: Verify your identity and enter the "Personal Center". Click "Logout" and enter your password and verification code. Confirm the agreement and click "Log Out Now".
How to cancel OKEx account
Step 1: Verify identity
- Log in to your OKEx account.
- Enter "Personal Center" and select "My Account".
- Click the "Logout" button.
- You will be asked to enter your account password and mobile phone verification code.
Step 2: Confirm cancellation
- Read the cancellation agreement carefully and check the confirmation box.
- Click the "Log Out Now" button.
Note:
- After logging out, all your account assets, transaction records and API keys will be permanently deleted.
- After logging out, you will not be able to use your account for transactions or other operations.
- The logout process may take 24 to 48 hours to complete. During this period, your account will be in "Closing" status.
- Once your account is canceled, you will receive an email notification.
- If you encounter any problems during the logout process, please contact OKEx customer service for help.
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