The main reasons why Ouyi newbies fail to receive benefits are: not meeting the requirements for receiving, incorrect verification code, and network connection problems. The solutions are as follows: check the redemption conditions, check the verification code, check the network connection, and contact customer service.
Can’t get the OuYi novice benefits? Causes and solutions
Cause:
Common reasons for failure to receive benefits for newbies include the following:
Solution:
1. Check the conditions for receiving
Make sure your account meets the conditions for receiving novice benefits, including registration time, transaction volume or other related requirements.
2. Check the verification code
Make sure that the verification code you enter matches the verification code you received and there is no timeout.
3. Check the network connection
Confirm that your network connection is stable, and try to refresh the page or switch browsers to receive it again.
4. Contact customer service
If none of the above methods can solve the problem, please contact Ouyi customer service in time and provide relevant screenshots or information so that the problem can be solved as soon as possible.
Other notes:
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