To cancel your OKX account, please follow the steps below: Contact customer service and provide your registered email or phone number. Once you receive the logout link, click the link and follow the prompts.
Guide to cancel your OKX account
How to cancel your OKX account?
To cancel your OKX account, please follow the steps below:
1. Contact customer service
- Visit OKX official website https://www.okex.com/.
- Click "Help Center" in the upper right corner.
- Select "Online Customer Service".
2. Provide necessary information
- Provide your OKX registered email or phone number to customer service.
- Indicates that you want to cancel your account.
3. Confirm logout
- Customer service will send you an email or text message containing a logout link.
- Click the link and follow the prompts.
Detailed process:
1. Contact customer service
- Visit OKX official website.
- In the "Help Center" page, select "Online Customer Service".
- Choose "Account Logout".
2. Provide necessary information
- In the customer service chat window, provide your registered email or phone number.
- Indicate that you wish to cancel your OKX account.
3. Confirm cancellation
- Customer service will send an email or text message to your registered email or phone number.
- The email or text message will contain a logout link.
- Click the link and follow the prompts.
- You need to enter your password and verification code to confirm logout.
Note:
- After the account is canceled, all assets, transaction records and settings will be permanently deleted.
- Before canceling your account, please make sure you have withdrawn all assets from your account.
- For security reasons, it is recommended that you change the password of your email or phone number after logging out.
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