Ouyiokex mailbox cannot receive verification code

The main reasons for not receiving the OKEx verification code are: incorrect email address, email setting problems, network problems, mail server delays, and account security measures. Solutions include: checking your email address, adjusting your email settings, checking your network connection, waiting for emails, checking your spam folder, and contacting customer service.

The verification code cannot be received in the OKEx email address

Reason:

• Incorrect email address: Make sure the email address entered on the OKEx website is correct.
• Email setting issues: Check whether spam filtering, ad blocking, or other settings that may prevent verification code emails from entering your inbox are turned on.
• Network Issues: Make sure your internet connection is stable.
• Mail server delay: The mail server may sometimes experience delays or interruptions, resulting in a delay in the arrival of the verification code email.
• Account security measures: In order to protect the security of user accounts, OKEx will send a verification code to new devices or new IP addresses. If your account has recently been logged in from a new device, you may receive an additional verification code via email.

Solution:

• Check your email address: Re-enter your email address on the OKEx website to make sure there are no spelling errors or extra spaces.
• Adjust your mailbox settings: Turn off any settings that prevent emails from reaching your inbox, including spam filtering, ad blocking, and anti-phishing protection.
• Check network connection: Disconnect and reconnect to make sure the Internet connection is normal.
• Wait for the email: After sending the verification code request, wait patiently for the email to arrive. Sometimes it can take a while for the verification code email to arrive in your inbox.
• Check your spam folder: When you can’t find the verification code email in your inbox, please check your spam folder.
• Contact customer service: If you still cannot receive the verification code after trying all the above solutions, please contact customer service staff through the OKEx customer service channel for help.

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