What should I do if I enter the wrong password for okex 5 times?

After entering the incorrect password on OKEx 5 times, your account will be locked for 24 hours. The processing steps include: 1. Wait for the lock time to end; 2. Reset the password and enter the verification code to create a new password; 3. Unlock the account after the password is reset. It is also recommended to take preventive measures such as using strong passwords, enabling two-factor authentication and regularly updating passwords to increase account security.

What to do after you enter the wrong password for 5 times on OKEx

When you enter the wrong password for 5 times on the OKEx platform, your account will be temporarily locked. Here are the steps in this case:

1. Wait for the lock time to end

Account locking usually takes 24 hours. During this time, you will not be able to access your account, funds or transactions.

2. Reset password

After the lock time is over, go to the OKEx login page (https://www.okex.com/cn/login).

• Click the "Forgot your password?" link.
• Enter your username or email address and click "Send Verification Code".
• You will receive an email containing a verification code.
• Enter the verification code on the website and create a new password.

Note: Make sure your new password is different from your old password and meets the platform’s password complexity requirements.

3. Unlock your account

After resetting your password, your account will be unlocked immediately. You can log in again using your new password.

Precautions:

• Use a strong password and avoid words or phrases that are easy to guess.
• Enable two-factor authentication for increased account security.
• Update your password regularly to reduce the risk of being hacked.
• Beware of phishing emails and websites and do not click on suspicious links or enter your login credentials.

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