Ouyi OKEX platform shows that it has expired

The Ouyi platform displays expiration reasons: legal currency deposit arrival time limit, cryptocurrency withdrawal confirmation time, order cancellation failure, system maintenance or upgrade. Solution: Contact the bank or Oui customer service to verify the deposit; resubmit the withdrawal request and adjust the confirmation time; contact customer service for manual processing; wait patiently for the system to recover.

OKEx platform shows expired: reasons and solutions

Why does it show expired?

The OKEx platform displays expired usually due to the following reasons:

• Expired fiat currency deposits: Fiat currency deposits such as bank transfers usually have a time limit for arrival, and the deposit will become invalid after the time limit is exceeded.
• Cryptocurrency Withdrawal Expiration: Withdrawal requests need to be confirmed within a certain time, otherwise they will be automatically canceled.
• Order cancellation failed: The order was canceled before it was completed, resulting in the order being in an expired state.
• System maintenance or upgrade: When the platform is suspended due to maintenance or upgrade, related functions will not be available.

Solution

According to different reasons, the solution is as follows:

Fiat currency deposit expired:

• Contact the bank to verify whether the transfer is successful.
• If the transfer is successful, contact Ouyi customer service to provide the transfer voucher.

Cryptocurrency withdrawal expiration:

• Confirm that the withdrawal address and amount are correct.
• Submit the withdrawal request again and reset the confirmation time.

Order cancellation failed:

• Contact Ouyi customer service to explain the situation and seek manual intervention.

System maintenance or upgrade:

• Patiently wait for the platform service to be restored.
• Follow Ouyi official announcements to learn about maintenance or upgrade progress.

Other notes:

• Regularly check Ouyi platform announcements to keep abreast of policy changes and platform maintenance information.
• For fiat currency deposits, it is recommended to allow enough time in advance to arrive.
• Set a reasonable cryptocurrency withdrawal confirmation time to avoid withdrawal expiration.
• If you encounter a problem that cannot be solved by yourself, please contact Ouyi customer service for assistance in time.

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