The 8 yuan set meal is difficult to get! China Mobile and China Unicom's telecommunications package chaos: secretly adding packages, deceiving upgrades, and difficulty in downgrading tariffs

According to news on August 1, according to domestic media reports, after a survey of the packages of the three major operators, it was found that there are still serious problems, such as secretly adding packages, "decoy" upgrades, and difficulty in downgrading tariffs... It is not an isolated case that it is easy to upgrade mobile phone plans but difficult to downgrade them. Many users of the three major operators have similar experiences. In addition, operators also engage in chaos such as "secretly adding packages to users" and "'inducing' users to upgrade their tariffs." "Charging according to the original package after changing the package", "advertising unlimited data speed limit", "highly harassing users to promote upgraded packages", etc. have also been "denounced" by many users. On the Black Cat complaint platform, there have been tens of thousands of complaints related to the packages of the three major operators. Industry legal experts say such differential treatment (upgrading and downgrading) by operators is a breach of contract. Zhu Wei also made suggestions regarding the chaos in the set menu. Experts also suggest that these consumer-oriented format clauses should be transformed into filing-style clauses. The telecommunications consumer group is huge. This kind of format contract involving many consumers should be filed and reviewed by the market supervision and management department or local consumer associations. "Information disclosure is also very important, such as trying to regularly send relevant consumption receipts to consumers every year, every quarter and every month."

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