What should I do if the currency I just bought cannot be traded?

The reasons why Ouyi’s new currency cannot be traded: 1. T+1 rule; 2. KYC verification; 3. Source of funds; 4. System maintenance; 5. Liquidity issues. Solution: 1. Wait for the trading day; 2. Complete KYC verification; 3. Check the source of funds; 4. Wait for system maintenance to be completed; 5. Try other exchanges or OTC markets.

The reasons and solutions for the inability to trade newly purchased currencies on OuYi

Reason:

Newly purchased currencies on the OuYi platform may not be able to be traded immediately for the following reasons:

• T+1 rule : Some currencies need to wait for one trading day (T+1) after purchase before they can be withdrawn and traded.
• KYC Verification: For users who have not completed KYC verification, the platform may restrict their trading functions.
• Source of funds: If the source of funds used to purchase currency is illegal or suspicious, the platform will freeze the transaction.
• System maintenance: While the platform is performing system maintenance, transactions may be suspended.
• Liquidity Issues: Some small coins or currencies with low liquidity may not be immediately tradable.

Solution:

Depending on different reasons, there are the following solutions:

• T+1 Rule: After waiting for one trading day, the currency will be unlocked automatically.
• KYC verification: Complete the KYC verification as soon as possible, and the platform will lift transaction restrictions.
• Source of funds: Check the legality of the source of funds. If you have any questions, please contact the platform customer service.
• System maintenance: Waiting for system maintenance to be completed, transactions will return to normal.
• Liquidity Issues: Try buying and selling these currencies on other exchanges or OTC markets.

Other notes:

• Check whether the currency you purchased is in the trading pair supported by the platform.
• Make sure you have enough balance for trading.
• Fully understand the risks of the currencies you trade.

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