The delivery boy said he would be fined up to 200 yuan if he complained about overtime. CCTV spoke out on the incident of 'the delivery boy kneeling down'

According to news from this site on August 14, the "takeaway boy kneels down" incident triggered a heated discussion on the Internet yesterday. The police report showed that at noon on August 12, 2024, a takeaway rider killed Xixi in Xihu District, Hangzhou City during the delivery process. The railing at Century Center Park was crooked and he was stopped by park security. The deliveryman knelt down because he was worried about affecting the delivery of other orders, which later caused a gathering of people on site. This morning, CCTV, a subsidiary of China Central Radio and Television Station, published a long article to follow up on the incident. At around 10 a.m. on August 13, reporters rushed to the Xixi Century Center in the community where the incident occurred for an interview and found that order in the community had returned to normal.

CCTV reported that when entering the west gate of the community from the riverside greenway outside Xixi Century Center, if you take the main entrance, you have to take a detour of one or two hundred meters. Usually, delivery workers often choose to take a shortcut through the railing Enter from anywhere, you can save about 2-3 minutes.

The reporter learned from food delivery practitioners that the platform implements a point deduction system for delivery staff. Every time a delivery is late, points will be deducted. The comprehensive score is directly linked to the delivery staff’s subsequent order volume and order price. Due to delivery Customer complaints caused by lateness are the "biggest headache", and you will be fined ranging from 50 to 200 yuan. "For delivery workers, saving two or three minutes is a sprint for performance."

In response to online rumors When it was said that "the security guard pulled out the key of the deliveryman's electric car and said he would be fined 200 yuan," the staff at the Xixi Century Center Customer Service Center of Greentown Property Services Group Co., Ltd. Yuhang Branch did not respond. This site noticed that after the police issued the notice, Meituan responded that

it will deal with any unfair treatment that riders may encounter to the end

, and will cooperate with relevant departments in investigations based on riders’ demands to effectively protect riders’ legitimate rights and interests. After the conflict, there were also rumors on social media that "the takeaway riders at the scene were collectively banned". In response, Meituan responded that throughout the incident,

the company did not ban any rider's account or limit the number of orders they can take. Negative moves that are not good for riders

. The company has taken legal measures against the accounts that created and spread rumors and those behind them. Meituan revealed that after the conflict occurred, Meituan immediately dispatched specialists to the scene to assist the rider in handling the conflict and paid the fence maintenance fee to the property owner. At present, the relevant rider partners have returned safely. Regarding the unfair treatment that riders may encounter in this conflict, Meituan will provide various types of corresponding assistance based on the appeals of the riders. fenye

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