DingTalk announced that it is open to all large models to build the most open AI ecosystem in China

On June 26, the "Make 2024 DingTalk Ecological Conference" was held in Beijing. At the meeting, DingTalk announced that it would be open to all large model manufacturers to build the most open AI ecosystem in China. In addition to Tongyi's large models, six large model manufacturers, including MiniMax, Dark Side of the Moon, Zhipu AI, Orion Starry Sky, Zero One Thing, and Baichuan Intelligence, have reached cooperation with DingTalk. Currently, the total number of DingTalk ecological partners exceeds 5,600, of which there are more than 100 AI ecological partners; DingTalk AI is called more than 10 million times a day. Ye Jun, President of DingTalk, said: "Model openness is a further step in DingTalk's ecological openness strategy. As the industry moves from model innovation to application innovation, it is DingTalk's responsibility to explore the application scenarios of large models. DingTalk has a large number of enterprise customers. Data advantages and scene advantages overlap, and large models need each other. On the other hand, DingTalk’s large enterprise customers also have requirements for model openness.”

Three cooperation models between DingTalk and large models

In the past. For more than a year, the large model industry has experienced a period of explosive volume and rapid iteration. With the continuous improvement of model capabilities, the industry has gradually formed a consensus: large-scale application in real scenarios is the only way to verify the value of large models and lead to AGI.

As the largest intelligent collaborative office and application development platform in China, DingTalk has a large number of users and application scenarios in thousands of industries. In April last year, DingTalk connected to Tongyi’s large model and used AI to redo its products. So far, it has completed the AI ​​transformation of more than 20 product lines and more than 80 functions. In August last year, DingTalk opened its AI PaaS to help Ecological partners use AI to reshape products; this time DingTalk will open its products and scenarios to all large model manufacturers, build the most open AI ecosystem, and explore the road to large model application with partners.

DingTalk and large model ecological partners will cooperate and explore in three modes:

1. DingTalk product AI capability support

   The AI ​​capabilities of DingTalk’s IM, documents, audio and video and other products are mainly provided by TongTalk. E-da model support. On this basis, DingTalk will combine the characteristics of other large models to explore the application of different model capabilities in products and scenarios. For example, DingTalk is working with Dark Side of the Moon to explore educational application scenarios based on long text understanding and output capabilities of large models.

2. AI Agent development platform is open

   In terms of AI Agent development, DingTalk has opened its AI Assistant (AI Agent) development platform to large model ecosystem partners. When developers create AI assistants on DingTalk, in addition to the default Tongyi large model, they can also choose large models from different manufacturers according to their own needs.

3. Personalized intelligent solution customization

   According to customers’ personalized scenarios and needs, DingTalk will work with large model manufacturers to customize corresponding intelligent solutions for customers, and provide model training and optimization, Services such as AI solution creation and AI customized application development can also enable privatized deployment of models.

DingTalk has generated 500,000 AI assistants

Ecological openness has always been one of the most important strategies of DingTalk. Currently, the total number of DingTalk ecological partners exceeds 5,600; among them, there are more than 100 AI ecological partners. In addition to AI large model ecological partners, there are also partners in different fields such as AI Agent products, AI solutions, and AI plug-ins. DingTalk AI is called more than 10 million times a day.

In January this year, DingTalk released AI Assistant (AI Agent). As of the end of May, the total number of AI assistants created on DingTalk was approximately 500,000. In April this year, DingTalk officially launched the AI ​​​​Assistant Market (AI Agent Store), covering categories such as enterprise services, industry applications, efficiency tools, finance and taxation legal affairs, education and learning, and life and entertainment. In more than a month, the number of AI Assistants launched has Over 700.

Many ISVs in the DingTalk ecosystem are actively embracing AI. For example, customer service SaaS after-sales service adopts the API inside model to embed DingTalk AI assistant capabilities into its own applications to create "AI customer service assistants" for Customers provide functions and services such as natural language question answering and data analysis. At the same time, native AI applications have also gradually joined the DingTalk ecosystem. The AI ​​image generation application "Youchuan" has been launched on the DingTalk open platform in early June.

In the past year, suite products that are deeply integrated between DingTalk and its ecosystem partners have achieved rapid development. The suite integrates the functions of ecosystem partners into DingTalk's own products to provide customers with a unified and seamless experience. As of the end of May, DingTalk had a total of 22 ecological partners and achieved revenue of nearly 100 million yuan in the past year. Among them, the "DingTalk Customer Management" suite jointly developed by Tanlu and DingTalk has revenue exceeding RMB 10 million; the revenue of suite products from a total of 11 ecological partners including Moka, eShanBao, UFIDA Changjietong, Lanling, Polaris, and Honghuan, etc. The income exceeded one million levels respectively.

The new AI search is open for beta testing

At this conference, DingTalk also announced that it has upgraded its global search capabilities and launched the new "DingTalk AI Search" for beta testing. If AI assistant aims to solve the problem of DingTalk’s numerous functions, AI search aims to solve the problem of scattered information on DingTalk. This function can deeply integrate work and collaboration information in DingTalk, greatly improve search efficiency, and solve various search needs encountered in work, study, daily life and other scenarios.

At the same time, DingTalk has significantly upgraded the thinking system, perception system and action system of the AI ​​assistant. For example, in terms of thinking system, the AI ​​assistant has stronger memory and reasoning capabilities. In terms of mobile systems, AI assistants already have a variety of mobile capabilities such as multi-agent collaboration, workflow, and anthropomorphic operations. These capability upgrades will be further opened to ecosystem partners and customers through Assistant API and Inside API.

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