IT Home According to news on August 12, Realme China President Xu Qi announced that Realme has built more than 400 service outlets, covering 95% of prefecture-level cities.
1. He revealed that by the end of this year, it will expand to 500 Realme service outlets, achieving 80% coverage in university towns.
- Xu Qi said that Realme has a 30-day replacement period that is twice the industry mainstream standard, free film application four times a year, free labor costs for after-sales maintenance, and comprehensive online and offline maintenance. For backup machine and other services, the film is applied free of charge on-site on the True Self Service Day from the 16th to the 22nd of every month and does not count towards the number of times.
- According to previous reports by IT House, Xu Qi announced a "comprehensive strategic upgrade" of Zhenwo after-sales service in 2023. The goal is to achieve 100% coverage of service outlets in prefecture-level cities, and the average repair time is less than 3 days. , and fingerprint-free delivery.
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