Foreign media: Samsung suspends Galaxy S22 series One UI 6.1 update due to major bug

[Global Network Technology Comprehensive Report] According to news on May 3, Samsung began to push the One UI 6.1 update to Galaxy S22 series users in South Korea. This update incorporates the Galaxy AI function released in January this year and aims to bring users A more intelligent and personalized operating experience. However, less than 24 hours after the update was released, Samsung suddenly stopped pushing it because some users reported serious system errors after installing the update.

1. Abnormal lock screen causes touch screen failure

After installing the One UI 6.1 update, some users found that the lock screen of their phone was abnormal, causing the touch screen function to fail and unable to use the device normally.

2. Samsung suspends update push

Samsung responded quickly and decided to suspend update push for the Galaxy S22 series to prevent more users from being affected.

3. Galaxy Z series is not affected

The same issue has not been found on Galaxy Z Fold4 and Galaxy Z Flip4, so the update push for these two devices is still in progress.

4. Galaxy S21 series is less affected

While similar vulnerabilities have been discovered for the Galaxy S21 series, updates for this series have not been suspended due to the smaller number of affected devices.

5. The importance of software update quality control

This incident highlights the importance of software update quality control. Although Samsung has received praise for pushing updates quickly, it still needs to improve stability and user experience.

6. Industry experts recommend strengthening testing

Through more stringent testing and quality control processes, the occurrence of errors can be minimized.

7. Samsung investigating the cause and developing a fix

Samsung is investigating the root cause of the issue and developing a fix.

8. Contact the customer service center for support

Users who have installed the problematic update can contact the customer service center for support and solutions.

9. Resume update push

After the problem is resolved, Samsung will resume the One UI 6.1 update push for the Galaxy S22 series.

10. Strengthen communication to prevent similar problems

Samsung will strengthen communication with other markets to ensure that similar problems do not happen again.

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