Air China launches 'First-time Flight' service: applicable to first-time passengers, covering online, ground and in-flight services

According to this website’s news on August 21, Air China announced yesterday the launch of the “First Flight” service. The service covers three main scenarios: "online, ground, and in-flight", and provides escort for first-time passengers and passengers with similar needs from the three aspects of "travel guidance, ground guidance, and in-flight guidance".

In terms of online services:

Passengers can log in to the "First Boarding" service area on the Air China mobile terminal and follow the online prompts and on-site "Six-Step Boarding" guidance card to complete pre-boarding preparations in a timely and step-by-step manner, and master the on-site boarding process and Key matters in each link, Passenger identity tags are simultaneously transmitted to the cabin crew of the flight you are traveling on, and they will be noticed as soon as you board the plane.

In addition, Air China has also released four guides on "how to fly", "how to bring luggage", "what services are available on the plane" and "response to special needs". fenyefenye
This site has learned that in the initial stage of service launch, Air China will also fly in Beijing (Capital, Daxing), Chengdu (Shuangliu, Tianfu), Hangzhou, Chongqing, Tianjin, Shanghai (Hongqiao, Pudong), Wuhan, Urumqi, Guangzhou, Guiyang, Wenzhou A total of 16 major airports in China, Dalian and Hohhot provide passengers with on-site check-in guidance services.

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