How to solve the problem when there is no sound from the laptop's external speakers but there is sound from the headphones?

Recently, some users have reported that their laptops have no sound from the external speakers, but they can hear the sound after plugging in headphones. How should they solve this problem?

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Adjust the volume settings of your notebook. The notebook will have no sound output because the volume is turned down or silent mode is turned on. Solve the problem by using the volume buttons on your keyboard or adjusting the volume in system settings.

Check whether the notebook’s audio output device is correctly recognized. On Windows systems, view the current audio output device by right-clicking the audio icon on the taskbar and selecting "Playback Devices." If you find that your laptop's speakers are not recognized as the default output device, set them as the default device to solve the problem.

Update or reinstall your laptop’s audio driver. Old or corrupt drivers can cause problems with audio output. It is possible to solve the problem by going to the official website to download and install the latest audio driver, or by uninstalling the old driver through the device manager, and then restarting the computer to let the system automatically install the new driver.

The laptop’s audio hardware is malfunctioning. It is recommended that users contact after-sales service or professional maintenance personnel for inspection and repair.

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