With the popularity of Win11 system, many computers support face recognition unlocking function. However, some users have found that this feature cannot be used, possibly due to a failure of the facial recognition device in the system. In this article, PHP editor Xinyi will provide you with a repair method. If you encounter this issue, continue reading this article for detailed resolution steps.
Win11 face recognition cannot be used solution
1. Open the device manager. The method of opening is to right-click Start and select in the menu item that opens.
2. In the Device Manager window, expand the biometric device.
3. Right-click the Windows Hello Face Software Device, and select Uninstall Device from the menu item that opens.
4. After the driver is uninstalled, restart the computer for it to take effect.
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