Does BitMEX have manual customer service?

Yes, BitMEX provides manual customer service. Contact information includes: 1. Online customer service chat; 2. Email support (support@bitmex.com); 3. Twitter direct message.

Does BitMEX have manual customer service? How to contact customer service?

Yes, BitMEX provides manual customer service.

Contact customer service:

1. Online customer service chat:

   • Visit the BitMEX official website (https://www.bitmex.com/).
   • Click the "Support" button in the lower right corner.
   • Select the Live Chat option, enter your question and chat with a customer service agent.

2. Email support:

   • Send an email to support@bitmex.com.
   • Clearly state your question or query in the email.
   • Provide your name, email address, and details of your question.

3. Twitter:

   • Follow BitMEX official Twitter account (@bitmex).
   • Send a direct message on Twitter with your question.

Note:

• The response time of human customer service may vary due to peak hours.
• BitMEX also provides a detailed Frequently Asked Questions (FAQ) page where you can find answers to frequently asked questions.
• If your problem is urgent, you can try asking for help in BitMEX’s official Discord channel.

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