Issue: Windows 11 Remote Assistance won’t open If you find that the Remote Assistance option in Windows 11 is grayed out and won’t open, don’t worry. PHP editor Xinyi has prepared a detailed guide to help you solve this problem. Keep reading this article for step-by-step instructions and valuable tips to resolve remote assistance feature not working issue. By following these simple steps, you'll be able to reconnect and remotely access the devices you need.
Win11 remote assistance gray solution:
1. "win+R" shortcut key to start running, enter "gpedit.msc" and press Enter to open.
2. After entering the Group Policy Editor interface, click "Computer Configuration>Management Module>Windows Components>Remote Desktop Services" in the left column .
3. Then find "Allow users to connect remotely by using Remote Desktop Services" on the right and double-click to open it.
4. Finally, in the window that opens, check "Enabled" and click OK to save.
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