can't login facebook app

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Release: 2024-09-10 15:36:17
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This article provides troubleshooting steps for users experiencing login issues with the Facebook app. The article suggests checking credentials, network connectivity, and the correctness of the used Facebook account. Temporary service outages are al

can't login facebook app

Why am I unable to log into the Facebook app?

  • Incorrect credentials: Confirm that you are entering the correct email address or phone number and password.
  • Network connectivity issues: Ensure that you have a stable internet connection. Consider using a different network or restarting your cellular/Wi-Fi connection.
  • Incorrect Facebook account: Make sure that you are logging into the correct Facebook account associated with your device.
  • Temporary service outage: There may be a temporary service disruption affecting Facebook app logins. Check for any official announcements from Facebook about known outages.

How do I troubleshoot login issues with the Facebook app?

  • Reset your password: If you have forgotten your password, request a password reset email or SMS message.
  • Clear the Facebook app cache: Navigate to your device's Settings > Applications > Facebook App > Storage > Clear Cache.
  • Reinstall the Facebook app: Uninstall the Facebook app from your device and then reinstall it from the App Store or Google Play Store.
  • Check for updates: Ensure that you are using the latest version of the Facebook app. Go to the App Store or Google Play Store and check for any available updates.

Is there a known outage or error affecting Facebook app logins?

  • To check for known outages, visit the Facebook Help Center status page: https://www.facebook.com/help/1215409304917832
  • You can also follow Facebook's official Twitter account (@facebook) for real-time updates about any ongoing service interruptions.

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