What should I do if I cannot log in to the IDAX exchange?

Solutions when the IDAX exchange cannot be logged in

Question: What should I do if the IDAX exchange cannot be logged in?

Solution:

1. Check network connection: Make sure you are connected to a stable internet network.
2. Clear browser cache and cookies: Delete cached data and cookies stored in your browser.
3. Try a different browser: Try another web browser such as Chrome, Firefox, or Safari.
4. Disable browser extensions: Disable all crypto asset-related browser extensions as they may interfere with the login process.
5. Check server status: Visit the IDAX official website or social media pages to see if there are any announcements about server maintenance.
6. Reset Password: If you have forgotten your password, use the "Forgot Password" option to reset it.
7. Contact customer service: If you still cannot log in after performing the above steps, please contact IDAX customer service for help.

Tip:

• Keep your software and operating system up to date to avoid compatibility issues with new features or security updates.
• Clear your browser cache and cookies regularly to ensure optimal performance.
• Enable two-step verification for your account for added security.

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