Why Is ItemCategory Not Populated When Using SoftLayer API\'s GetConfiguration Call in Golang?

Troubleshooting ItemCategory Retrieval from API Call

In Golang, when calling the SoftLayer API to retrieve configuration details of a product package, you may encounter a scenario where the itemCategory field is not populated, even though you specify it in the object mask.

Root Cause

By default, the SoftLayer API uses XMLRPC as its endpoint. However, if you have a ~/.softlayer file configured in your environment, the endpoint may be set to XMLRPC, which can lead to this issue.

XMLRPC does not support the full object mask functionality for the GetConfiguration call. As a result, the itemCategory field remains empty.

Solution

To resolve this issue, ensure that you are using the REST endpoint. In your code, add the following line:

endpoint := "https://api.softlayer.com/rest/v3"

// Create a session
sess := session.New(username, apikey, endpoint)

Reporting the Issue

The issue of not populating the itemCategory field over XMLRPC is a known issue in the Go wrapper for the SoftLayer API. You can report this issue on GitHub at:

https://github.com/softlayer/softlayer-go/issues/

By switching to the REST endpoint, you should be able to successfully retrieve the itemCategory information using the GetConfiguration call.

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