Why is ItemCategory Not Populated in GetConfiguration Calls from Go?

Unable to Populate ItemCategory in GetConfiguration Call from Go

When making a REST call to retrieve item category information from SoftLayer_Product_Package/GetConfiguration, users may encounter an issue where the itemCategory field is not populated, even when it is included in the objectMask.

Explanation

The reason for this issue lies in the endpoint being used. By default, the Go client library uses the REST endpoint. However, if an XMLRPC endpoint has been configured (via the presence of a "~/.softlayer" file), the client library will attempt to make the request through XMLRPC instead.

XMLRPC endpoints do not support populating the itemCategory field, resulting in an empty response.

Solution

To resolve this issue, explicitly specify the REST endpoint when creating the session:

endpoint := "https://api.softlayer.com/rest/v3"
sess := session.New(username, apikey, endpoint)

Additional Information

• Refer to the Go GitHub repository for more details on this issue: https://github.com/softlayer/softlayer-go/issues/
• Report any issues with the XMLRPC endpoint to the Go GitHub repository.

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