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Open Device Manager, expand Display Adapters, right-click your graphics card, and select Update driver.
For NVIDIA: Open the NVIDIA app, click Drivers, and select Check for Updates.
For AMD: Launch AMD Radeon Software, navigate to Updates, and install recommended drivers
Restart your PC after all updates are complete.
Click the gear icon next to Play, then select Scan and Repair.
Click Begin Scan and wait for it to finish.
Select Start Repair if issues are found.
Launch Overwatch 2 to verify if the fix helped.
3. Reset In-Game Settings
When Overwatch 2 won’t start properly, incorrect game settings might be the culprit. Here’s how to reset them:
- Open Battle.net and select Overwatch 2 from the list.
- Click the gear icon, select Game Settings, then choose Reset In-Game Options.
- Click Reset to confirm your choice.
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Relaunch the game to apply the default settings and see if it works.
4. Delete Battle.net Cache
Users have repeatedly confirmed that corrupted cache files often cause Overwatch 2 launch problems. Clear them easily by performing these steps:
- Press Windows R, type %ProgramData%, and press Enter to open it.
- Find and open the Battle.net folder at that location.
- Delete the Cache and Tools folders, and restart the Battle.net app.
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Try launching Overwatch 2 again and see if anything has changed.
5. Manage Security Software
If Overwatch 2 refuses to launch, your security software might be blocking it. Of course, the exact steps required to add an exclusion for the game will depend on the antivirus app you use. I recommend you find the company’s official webpage and follow the steps.
If you don’t have a specific antivirus installed, you can do this instead:
- Open Windows Security via the Start search and select Virus & Threat Protection.
- Click Virus & Threat Protection, and then open the Manage settings link.
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Temporarily turn off Real-time protection, then launch Overwatch 2 to test it. (Note: In my case, the services are off as I use a stand-alone antivirus software).
- If it works, scroll down in the Virus & Threat protection settings, and choose Add or Remove Exclusions.
6. Clean Installation
If Overwatch 2 still won’t open, try re-installing the software and the game from scratch:
- Open the Control Panel, select Programs and Features, and uninstall Overwatch 2 and Battle.net.
- Delete the remaining folders in Program Files and Program Files (x86) for both software options.
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Download a fresh Battle.net installer from Blizzard’s website.
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Install Battle.net and Overwatch 2.
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Launch the game to verify if the reset has worked.
7. Disable Background Programs
Other programs can prevent Overwatch 2 from launching correctly. To start, let’s close any apps that aren’t required to run the game using the Task Manager.
- Press Ctrl Shift Esc to open Task Manager.
- Under Processes, close any non-essential programs from the list (I also marked a few examples of non-essential apps in the image).
To complete this step, you’ll also need to deactivate any overlays from other software like Discord and GeForceExperience:
- Open Discord, go to User Settings, and toggle off the Game Overlay option.
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Open the new Nvidia app, click Settings, then open the Game Overlay option, and disable the Nvidia Overlay option.
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Restart your PC and launch Overwatch 2 again.
These solutions should help you resolve Overwatch 2 not launching. Start with the quick fixes, then work through each solution until your game starts properly. Which method resolved your Overwatch 2 startup issues? Let me know in the comments below.
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