Fix Cross Device Experience Host Not Installing Effortlessly

Troubleshooting Cross Device Experience Host Installation Issues on Windows 11

Connecting your Windows PC to mobile devices for seamless data synchronization and file sharing is now easier than ever, thanks to features like "Allow this PC to access your mobile devices." This feature allows for convenient sharing of notifications, messages, photos, and more. However, enabling this feature sometimes requires installing the Cross Device Experience Host, which can occasionally get stuck during installation. This guide provides solutions for resolving this common problem.

If you're experiencing this installation hang-up, try these fixes:

Solutions for Cross Device Experience Host Installation Failure

Method 1: Temporarily Disable Antivirus Software

Antivirus programs, including Windows Defender, can sometimes interfere with the installation of the Cross Device Experience Host. Temporarily disabling your antivirus might resolve the issue. Here's how to disable Windows Defender:

1. Right-click the Windows Start button and select "Settings."
2. Go to "Privacy & security" > "Windows Security" > "Virus & threat protection." Click "Manage settings" under "Virus & threat protection settings."
3. Toggle "Real-time protection" and "Cloud-delivered protection" to "Off." You can also disable other protections on this page.

After disabling your antivirus, retry installing the Cross Device Experience Host.

Method 2: Command Line Installation

Alternatively, you can install the Cross Device Experience Host using the command line:

1. Search for "cmd" in the Windows search bar. Right-click "Command Prompt" and select "Run as administrator."
2. Click "Yes" if the User Account Control (UAC) prompt appears.
3. In the command prompt, type winget install 9NTXGKQ8P7N0 and press Enter.

Method 3: Enable the Connected Devices Platform Service

The Connected Devices Platform Service is crucial for cross-device functionality. Ensure it's enabled:

1. Search for "Services" in the Windows search bar and press Enter.
2. Locate "Connected Devices Platform Service." If it's disabled, click "Start" to enable it.

Method 4: Perform a Clean Boot

A clean boot starts Windows with minimal drivers and startup programs, helping to identify software conflicts.

1. Press Windows key R, type msconfig, and press Enter.
2. On the "Services" tab, check "Hide all Microsoft services" and click "Disable all."
3. Go to the "Startup" tab and click "Open Task Manager."
4. Disable all unnecessary startup apps. Restart your computer and try installing the Cross Device Experience Host again.

Data Recovery Tip: If you experience data loss during this process, MiniTool Power Data Recovery can help recover your files from various storage devices.

Conclusion

By following these steps, you should be able to successfully install the Cross Device Experience Host and enjoy seamless connectivity between your PC and mobile devices.

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