The Sims 4: Troubleshooting Broken Custom Content (CC)
Many Sims 4 players use custom content (CC)—player-created clothes, objects, and mods. However, sometimes downloaded CC malfunctions. Fortunately, most issues are fixable. This guide helps you identify and resolve common problems.
What is Broken CC?
Broken CC behaves unexpectedly. This includes glitchy appearances, missing items, or game malfunctions. Minor issues (e.g., a broken hairstyle) are less disruptive than broken mods, which can render the game unplayable.
Why Does CC Break?
CC typically consists of a mesh (3D model), texture (appearance), and code. Problems with any component can cause malfunctions. Missing or corrupted meshes and textures prevent proper display. Faulty code, especially in functional objects or mods with scripts, often leads to crashes or glitches.
Essential First Steps: Backup and Updates
Before troubleshooting, update your Sims 4 game and all mods. Game patches frequently alter code, potentially breaking incompatible CC. Always update script mods (like MCCC) after each patch. Check Sims 4 forums for known issues related to recent updates.
Helpful Tools
Several community-created tools assist in CC troubleshooting:
Tool | Creator | Purpose |
---|---|---|
Better Exceptions | TwistedMexi | Identifies potential problem files based on error messages. |
Sims 4 Studio | Andrew & Orangemittens | Offers batch fixes for common CC problems. |
Sims 4 Mod Manager | RaxDiam | Organizes, enables/disables, and backs up mods. |
Common CC Problems and Solutions
Here are common CC issues and how to address them:
Problem | Cause | Fix |
---|---|---|
Checkerboard textures or question marks on Sims | Corrupted textures, missing mesh, or game file corruption. | Check recently downloaded CC. Ensure meshes are present and compatible with your packs. |
Problem | Cause | Fix |
---|---|---|
Missing Sim parts | Missing or corrupted mesh files. | Same as missing textures: check CC, ensure meshes are present, and consider game repair. |
Problem | Cause | Fix |
---|---|---|
CC not functioning as intended | Buggy CC, outdated CC, or conflicts with other mods. | Check Better Exceptions log. Use Sims 4 Studio batch fixes if available. Remove problematic CC. |
Problem | Cause | Fix |
---|---|---|
Game or Sim behaving unexpectedly | Malfunctioning or conflicting CC. | Same as missing functions: check logs, use batch fixes, remove conflicting CC. |
Problem | Cause | Fix |
---|---|---|
CC looks different than in the preview | System specifications, missing required mods, post-processing in preview images. | Check descriptions for required mods. Use reputable CC sources. Consider system limitations. |
Organizing Your Mods/CC
Organize your mods folder for easier troubleshooting. Methods include organizing by creator, category, or theme. A quarantine folder for new CC is also recommended.
The 50/50 Method
If you can't pinpoint the problematic CC, use the 50/50 method: disable half your CC, test, and repeat, halving the remaining CC until the culprit is found.
Removing All CC
As a last resort, removing all CC may be necessary, especially after significant game updates.
Gallery Downloads and CC
Gallery downloads may contain CC. Check descriptions for details. If you lack the necessary CC, items may not appear correctly.
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