Marvel's Spider-Man 2 DXGI ERROR DEVICE HUNG, Learn Fixes

Marvel's Spider-Man 2 DXGI ERROR DEVICE HUNG (0x887A0006) Solution

Marvel's Spider-Man 2 landed on Windows platform on January 30, 2025, but some players encountered an annoying DXGI ERROR DEVICE HUNG error (0x887A0006), causing the game to not run smoothly. This article provides a variety of solutions to help you solve this problem.

Error message usually shows: "There is a problem with your display driver. This may be caused by the driver expiration...(0x887A0006: DXGI_ERROR_DEVICE_HUNG)". The system recommends updating the graphics card driver or lowering the game settings.

Solution 1: Update the graphics driver

Obsolete graphics card drivers are common causes of this error. Please visit AMD, NVIDIA or Intel official websites to download and install the latest version of the graphics card driver.

Step:

1. Open your browser and visit the official website of the graphics card manufacturer.
2. Search and download the latest graphics card driver installation package.
3. Run the download file and follow the screen prompts to complete the installation.

**Tip:** In addition to downloading the driver from the official website, there are other ways to update, please click here to learn more.

Solution 2: Rollback the graphics card driver

Some players reported that rolling back the graphics card driver can solve this problem. You can try rolling the driver back to previous versions, such as NVIDIA 566.36 or AMD 25.1.1 (both of which support Marvel's Spider-Man 2).

Step:

1. Right-click on the "Start" menu and select "Device Manager".
2. Under "Show Adapter", right-click on your graphics card driver and select "Properties".
3. In the Driver tab, click "Rollease Driver".
4. After downloading and installing the specified version of the driver, restart the game.

Solution 3: Disable overclocking

If you have overclocked your CPU, try to disable the overclocking feature.

Solution 4: Reduce the game settings

Reduce in-game graphics settings such as turning off ray tracing, frame generation, and DLSS ray reconstruction, and set anti-aliasing to TAA. This can reduce the burden on graphics cards, thus resolving errors.

Step:

Start the game and go to the "Settings" or "Show" menu.
Adjust the above settings.

Solution 5: Update Windows System

Make sure your Windows system has been updated to the latest version, which helps solve the compatibility issues between the game and the system. Please back up your system data before update.

Step:

Back up your computer data.
Open Settings > Windows Update, check and install the latest system updates.

Other possible solutions:

Use DLSS Swapper to switch DLSS to version 310.1.
Try debug mode in NVIDIA control panel.
Increase virtual memory.
Reinstall Visual C Redistributables.
Verify game file integrity.

Summary:

If the above method fails to solve the problem, please contact the game manufacturer for technical support.

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