Improving user engagement: WordPress comment plug-in depth comparison
My brother Lee and I are web developers and entrepreneurs, and we are committed to seizing every opportunity to increase user engagement. A crucial part of any strategy designed to increase user engagement is allowing users to comment on website articles/blog posts. WordPress websites can implement comment function through WordPress’s default comment function or install third-party plug-ins. However, WordPress’s default comment feature lacks some important features that can increase user interaction. It also requires installing the Akismet plugin to keep website comments free from spam. Additionally, recent news reports revealed that WordPress comments have cross-site scripting vulnerabilities (0 Day vulnerabilities) without Akismet (but the patch has been released). For these reasons, we chose an alternative to WordPress default comment feature.
We looked at four popular WordPress third-party review plugins: Disqus, Facebook, Livefyre, and Google Plus. We delve into the user and administrator features that each plugin provides, their configuration process, and some of the shortcomings to make an in-depth comparison of your choices.
Key Points
Disqus Comments
The Disqus comment system plugin has the largest number of active installations (200,000) of all the plugins we checked. At the time of writing this article, this plugin was last updated by Disqus on December 9, 2014, and it is compatible with WordPress 4.0.4 or below (but we used this plugin on 4.1.5 and it works great), and It received 3.5 stars (out of 5 stars) from 80 people. The following websites currently use the Disqus comment function: wired.com, npr.org, politico.com, ew.com (Entertainment Weekly). You can find this plugin at the WordPress plugin directory https://wordpress.org/plugins/disqus-comment-system/. Overall, this information gives us a good idea of what we can get from this plugin. The Disqus plugin may work reliably and consistently (even in high traffic), and its creators may provide support/update if errors are found, and its popularity may indicate that it is easy to use and implement. But we won't let them go easily; we need to see it with our own eyes to believe it. We installed and activated the Disqus Comment System plugin on our WordPress website. We document the configuration process and different user and administrator functions.
Configuration process:
- Add, install and activate the Disqus comment system. Follow the on-screen instructions
- Login – Sign in via Facebook, Google Plus, or Twitter, or sign up for a Disqus account
- Add to your Disqus account the website name and URL where you will add Disqus comments
- Select your website
- Ready! You should see a Disqus comment box (as shown below) in any blog post on your website.
How to access: Log in to your Disqus account, click the gear icon in the upper right corner, and click "Admin". This should bring you to the audit panel.
Disqus has a total of 46 HTTP requests related to the load comment function.
Facebook Comments
Another comment plugin we checked uses Facebook's comment plugin. You may not have heard of this small social network called Facebook ;). They have more than 1.4 billion users and have a market value of over $220 billion. According to the WordPress plugin directory, the most popular WordPress Facebook Review Plugin has 90,000 active installations, 4.5 stars (out of 5 stars) reviews from 81 people, compatible with WordPress 4.1.4 and below (but we are on version 4.1.5 This plugin was used and it worked very well), last updated on April 4, 2015. Facebook comments can be found in techcrunch.com, espn.com and foxsports.com (of course, this feature comes from Facebook's internal comment engine). This background provides a solid foundation for use; it shows that the plugin can be easy to use and very reliable on both the user and administrator side (we can prove this). You can get this plugin at https://wordpress.org/plugins/facebook-comments-plugin/ or add it to your WordPress site using Facebook's documentation. We installed the Facebook Comment plugin on our WordPress website and documented the configuration process and different user and administrator features.
Configuration process:
- Create Facebook app at https://developers.facebook.com/apps (select WWW)
- Enter the app ID you obtained after creating the app to the Facebook Comment Plugin Settings page
- Ready! You should see the Facebook comment box (as shown below) in all your blog posts. You can disable Facebook comments for each post by selecting a checkbox on each post editing page.
- * Remember that if you use this Facebook Comment plugin, you will need to disable WordPress comments on your website (otherwise, WordPress default comments and Facebook comments will appear on the page). To remove the default WordPress comments, we recommend installing WordPress disable comment plugin. Download the plugin at https://wordpress.org/plugins/disable-comments/, add it as a new plugin to your WordPress site, and activate it.
How to access: Log in to the Facebook account you used to create the Facebook app associated with the comment plugin. You can then visit the following link https://developers.facebook.com/tools/comments, or click on the "Audit Tool" link on the page with the Facebook Comment plugin for your website. For more information, please check out the following link https://developers.facebook.com/docs/plugins/comments#moderation-setup.
The following lists some features that are missing from Facebook comments.
Facebook requires 8 HTTP requests to load the comments feature on our demo site.
Livefyre Comments
Livefyre Comments 3 is another popular alternative to WordPress's default comment feature. Livefyre Comments 3 has 8,000 active installations, 4-star (out of 5-star) reviews from 4 users, last updated on December 5, 2014, and is compatible with websites with WordPress 3.5.2 and below. (We used this plugin on the WordPress 4.1.5 website and the effect is exactly as expected, but the avatar image is too big for the design and overlaps slightly with the comment box. So you should definitely stick to the listing compatibility of this plugin . ) You can download this plugin in the WordPress plugin directory https://wordpress.org/plugins/Livefyre-comments/. The following websites are using Livefyre's commenting features: tennis.com, hotesuite.com, spinsucks.com and thecommunitymanager.com. Below, you can view the configuration process of the Livefyre Comments 3 WordPress plugin and a complete list of user and administrator features.
Configuration process:
- Click on the "Confirm your blog configuration with Livefyre.com" link at the top of the WordPress dashboard
- Login your Livefyre account (or create one)
- Livefyre Once you import existing comments, you are ready to go! Create Facebook App at https://developers.facebook.com/apps
How to access: Log in to your Livefyre account. Go to your website's page with a comment plugin, hover over your image, and click the "Admin Console" link.
The following lists the key features missing from Livefyre comments.
Livefyre requires 15 HTTP requests to load the Livefyre comments feature.
Google Plus Review
The last WordPress comment plugin we surveyed was Comments Evolved for WordPress. Comments Evolved plugin allows you to include multiple comment options on your WordPress website through a tabbed interface. We just want to use Google Plus reviews, so we make sure there is only one tab corresponding to Google Plus. While Google does not formally support Google Plus reviews outside of Blogger.com, the creators of this WordPress plugin have found a way to use it on WordPress sites. This plugin has 10,000 active installations, earned 4.5 stars (out of 5 stars) reviews from 65 people, last updated on March 31, 2015, and is compatible with WordPress 3.6.1 and below (but we are in WordPress 4.1. 5 version of the website used it, everything works fine). This plugin can be found at https://wordpress.org/plugins/gplus-comments/.
Configuration process:
- When the plugin is activated, make sure that the only value in the Tab Order input is gplus. If there are multiple values in this field, your users will have multiple comment options.
- Save the changes and you are ready to go!
- * Remember that if you use the Google Plus Review plugin mentioned below, you will need to disable WordPress reviews on your website. To remove the default WordPress comments, we recommend installing WordPress disable comment plugin. Download the plugin at https://wordpress.org/plugins/disable-comments/, add it as a new plugin to your WordPress site, and activate it.
The following are the shortcomings of Google Plus reviews.
The Google Plus plugin requires 11 HTTP requests to load comments.
Conclusion
While you can use any of these comment plugins, some plugins are more useful than others in some cases. For example, you might have existing WordPress reviews and want to make sure they are continued to be added to your new comment feature. If you switch to Google Plus or Facebook Reviews, you will lose your existing WordPress reviews. However, Disqus and Livefyre have the ability to import existing comments; this makes them an obvious choice in this case. You may also not have existing comments, but you want to be able to switch to different comment platforms flexibly in the future. Again, in this case, you don't want to use Facebook or Google Plus reviews either. We recommend using Livefyre or Disqus. When choosing between Livefyre and Disqus, we recommend using Disqus. Disqus offers more features that give you access to email addresses associated with all commenters, have the most active installations, and is designed better than Livefyre.
In all other cases, we recommend that you do not use Google Plus. Google Plus doesn't have any auditing capabilities, and Google does not officially support using it on any website other than Blogger.com. Last updated date and compatibility information are also strong signs that you should not use Google Plus reviews through WordPress’s Comments Evolved plugin.
Therefore, Facebook, Disqus, and Livefyre are the best alternatives to WordPress default commenting features. We tend to choose Facebook and Disqus because they are both more popular than Livefyre, have features we prefer, and have a more modern and beautiful design. Facebook comments have some simple and reliable admin features, but we prefer the extra admin features Disqus offers. However, Facebook is a staple product and almost everyone knows how its features work. We also really like the prospect of users sharing their Facebook comments to Facebook and receiving Facebook notifications to continue their conversations on different comment threads, which makes user engagement easy and improved. However, the ability to share conversations or comments on Twitter and/or Facebook with Disqus, subscribe to comment threads, add images to comments, vote up or down on comments, and recommend conversations for users more than Facebook comments to participate in your website Opportunity. Finally, Disqus is more open than Facebook comments and offers more access to login and registration, the possibilities of visitor comments, and gives you access to the email addresses of all commenters. These features are invaluable for building a highly engaged community.
So, ultimately, it's hard not to choose Disqus for those of us who love user engagement.
WordPress Comment Plugin FAQ
Several key features need to be considered when choosing a WordPress comment plugin. First, the plugin should be easy to use and integrate with your existing WordPress website. It should also provide customization options to match the design and branding of your website. Second, the plugin should have a powerful auditing tool to help you manage and control comments on your website. This includes features like spam filters, user blocking and comment approval settings. Third, the plugin should support social media integration, allowing users to comment using their social media accounts. Finally, consider the performance impact of plugins on your website. Some plugins can slow down your website, which can negatively affect user experience and SEO.
Yes, there are several free WordPress review plugins available. These include popular options like Disqus, Jetpack Comments, and wpDiscuz. While these plugins provide basic commenting features, they may lack the advanced features found in advanced plugins. Be sure to evaluate your website’s needs and budget before selecting a plugin.
Installing the WordPress Comment Plugin is an easy process. In your WordPress dashboard, navigate to the Plug-in section and click Add New Plug-in. Search for the plugin you want to install and click "Install Now". After the plug-in is installed, click "Activate" to start using it. You can then configure the plugin settings according to your preferences.
While technically multiple comment plugins can be installed on WordPress websites, this is usually not recommended. Using multiple plugins can cause compatibility issues and can slow down the website. Instead, it's better to choose a powerful comment plugin to meet all your needs.
Most WordPress review plugins come with built-in audit tools. These tools allow you to approve or reject comments, block users, and filter spam. You can usually access these tools on the plugin settings page on the WordPress dashboard. Some plugins also allow you to set up automatic audit rules, which can save you time and effort.
Yes, the WordPress review plugin may improve your website SEO. Comments add new content to your website, and search engines like this. They also increase user engagement, which can improve your site's search engine rankings. However, be sure to review your comments carefully, as spam or low-quality comments can harm your SEO.
Some WordPress review plugins do support user ratings and comments. This feature allows users to rate and comment on your content, which can increase engagement and provide valuable feedback. If this feature is important to you, make sure to select a plugin that supports it.
Yes, most WordPress comment plugins allow you to customize the look of the comment section. This may include changing the color scheme, layout, and typography. Some plugins also offer advanced customization options via CSS.
Yes, many WordPress comment plugins support threaded comments. This feature allows users to directly reply to other comments, thus creating a conversation thread. Threaded comments can make the discussion easier to understand and encourage more user interaction.
Migrating reviews between different WordPress review plugins can be complicated and may require technical knowledge. Some plugins provide built-in migration tools, but others don't. If you are considering switching plugins, be sure to look into the migration process and consider seeking professional help if necessary.
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