You might be missing DMs on social media. Here’s how to fix it.

Social media's direct messaging (DM) systems often filter out messages from unknown senders to prevent inbox overload. However, this can lead to missing important messages from acquaintances, clients, or family. This guide explains how to locate and manage these hidden DMs on Facebook, Twitter, and Instagram.

Facebook:

Facebook's Messenger offers a "Message Requests" folder for messages from non-friends. Access this folder via your profile picture (top left) on the web or app, then select "Message Requests." Replying to a message adds the sender to your main inbox. You can ignore, delete, or block unwanted messages. The mobile app also includes a "Spam" folder for potentially unwanted communications.

Twitter:

By default, only followers can DM you on Twitter. If you've enabled the "Allow message requests from everyone" setting (found under Privacy and safety > Direct Messages), messages from non-followers go to a separate inbox. Access this via the messages icon (envelope), then select "Message requests." Choose to accept, delete, or block and report each message. The process is similar on the mobile app.

Instagram:

Instagram filters DMs from non-followers, even with a private account. You can adjust these settings in the app (Profile > Menu > Settings > Privacy > Messages) to allow or block message requests from followers and non-followers. Access message requests via the paper airplane icon, then the "Requests" tab. Options include accepting, deleting, or blocking the sender. Web access offers similar functionality. Remember, messages from followed accounts always reach your main inbox.

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