[Solved] SmartScreen Can't Be Reached Right Now on Windows 10

SmartScreen Cannot connect? Seven solutions to help you recover safe downloads!

SmartScreen filters can identify reported phishing and malware websites to protect your computer from attacks. But sometimes there will be an error like "SmartScreen cannot connect" that prevents you from downloading the app. This article will provide seven solutions to the "SmartScreen Cannot Connect" error.

Part 1: What causes SmartScreen to fail to connect

The "SmartScreen Cannot Connect" error usually occurs when you try to download the application. The reasons may include:

1. Network connection is unstable: Windows SmartScreen is an Internet-based protection tool that requires a good and stable network connection to work properly.

2. Windows SmartScreen Disabled: This error can also be caused if the SmartScreen service is not enabled.

3. Using a proxy server: SmartScreen may be incompatible with your proxy server.

4. Malware and virus attacks: Malware and viruses in your computer can also cause this problem.

Part 2: Seven Solutions to Solve SmartScreen Cannot Connect

This section provides seven comprehensive solutions to the "SmartScreen Cannot Connect" error, with detailed steps.

1. Method 1: Connect to a stable network SmartScreen requires a stable network connection to protect your computer from viruses, try switching to another stable network and check if the error is resolved. You can test your network speed to see if the network is stable.

2. Method 2: Disable the proxy server

Using a proxy server may affect the use of SmartScreen, you can try to disable the proxy server.

Step 1: Press Win I to open "Settings"; Step 2: Select "Network and Internet"; Step 3: Select the “Agent” tab; Step 4: Set the "Use Proxy Server" switch to Off;

3. Method 3: Enable Windows Defender SmartScreen

Sometimes, "SmartScreen cannot connect" is because the SmartScreen configuration is disabled. You should enable SmartScreen.

Step 1: Press Win R key, enter "gpedit.msc", and then press Enter; Step 2: Navigate to the following location:

Computer Configuration > Administrative Templates > Windows Components > File Explorer; Step 3: Locate and double-click the "Configure Windows Defender SmartScreen" option;

Step 4: Select Enabled and click OK.

4. Method 4: Run Windows Defender malware and virus scan

Malware and virus attacks may cause "SmartScreen to not connect", and you can scan your computer in full.

Step 1: Press Win I to open "Settings"; Step 2: Select Update and Security; Step 3: Select the Windows Security tab and click Open Windows Security;

Step 4: Click "Virus and Threat Protection" and then click "Scan Options";

Step 5: Check "Complete Scan", and then click "Scan Now"; wait for the scan to complete, and then check whether the "SmartScreen Cannot Connect" error has been fixed.

5. Method 5: Check SmartScreen settings

SmartScreen scans applications and files as you try to download and install applications. Therefore, you can temporarily disable the Check Apps and Files settings until the download is complete.

Step 1: Enter "Reputation-Based Protection" in the search bar and open it; Step 2: Find the "Check apps and files" option and close it; then check if the error has been fixed.

6. Method 6: Disable SmartScreen in Edge browser

If you receive a "SmartScreen Cannot Connect" warning when you try to download an application from a website, you can try to disable Microsoft Defender SmartScreen.

Step 1: Open the Edge browser settings; Step 2: Select the Privacy, Search and Services tab; Step 3: Scroll down and locate Microsoft Defender SmartScreen, and close it.

7. Method 7: Create a new Microsoft account

This error will also occur if your user account is corrupted and you can create a new account.

Step 1: Open Settings and select Account; Step 2: Select "Home and Other Users" and click "Add Others to This Computer";

Step 3: Click "I don't have this person's login information"; Step 4: Click Add User Without a Microsoft Account and follow the instructions.

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